Basil Ali

Organized and detail-oriented Office Administration professional with more than 2 years of experience in SAP Business One (SAP B1) data entry, documentation management, and office operations support. Skilled in maintaining accurate records, handling administrative workflows, managing operational data, and supporting internal coordination efficiently. Possesses strong communication abilities, professionalism, and the capability to work effectively in fast-paced environments.

Currently pursuing a Bachelor of Software Engineering from Leads University Lahore. Seeking to contribute to a reputable organization in an Office Assistant role through dedication, discipline, and strong administrative capabilities.

SAP Business One (SAP B1) Data Entry Operator

(2025-11)

• Managing daily business and operational data entry activities in SAP Business One with a high degree of accuracy and efficiency.
• Maintaining and updating records, invoices, reports, and other operational documentation to ensure organized data management.
• Verifying, reviewing, and updating company data to maintain accuracy, consistency, and compliance with record-keeping standards.
• Providing administrative and operational support to various departments to facilitate smooth business processes.
• Preparing and maintaining reports while ensuring timely recording and updating of transactions and business data.
• Collaborating with team members to improve workflow efficiency and enhance documentation practices.
• Handling confidential company information with professionalism, integrity, and discretion.
• Supporting day-to-day business operations by ensuring accurate data processing and system record maintenance.

Billing Call Center Agent (Canada-Based Campaign)

2 Months Experience

• Managed customer billing and account-related inquiries professionally.
• Communicated effectively with international clients in English.
• Resolved customer concerns while maintaining service quality standards.
• Updated customer records and maintained accurate call documentation.

Social Media Automation Specialist (YouTube & TikTok)

1+ Year Experience

• Managed automated content workflows and scheduling operations.
• Maintained consistency in digital content management and reporting.
• Assisted in monitoring engagement trends and workflow organization.
• Supported timely completion of assigned operational tasks.

Bachelor of Software Engineering - Software Engineering - Leads University

Intermediate - ICS – Computer Science - Punjab College

Matriculation - Science - Moralist Public High School