Basit Dayala

To obtain a challenging position in a high-quality business environment where my resourceful Knowledge and academic skills will add value to organizational operations.

Intern, HEAD OFFICE-ADC Department at Meezan Bank (2018-06 – 2018-08)

• Reviewed Internet banking feedback daily.
• Handled customer issues with concern department.
• Shared day to day analysis of feedback trends.
• Used CRM, MMT &SMS Tool for trouble shooting.
• Coordinated with Different departments and vendors (Value First).
• Solved approx.60 MNP issues & Lock complained against customer issue.
• Improved registration in internet banking to introduced Normal registration form.

Section Receiving officer at Bonanza Satrangi (2019-02 – 2019-10)

• Maintain inventory management, procedure, and paperwork record daily.
• Coordinate with supply chain department for the purpose deliveries.
• Daily follow up on stock deliver with customer and logistics service.
• Resolve delivery issue when party faces late delivery issue.
• Share day to day Excel delivery report with supply chain department.

Purchasing officer at Mobile Auction (2019-12 – Present)

• Purchased Mobile phones from local vendors and managed supplier relationships.
• Handled mobile phone sales and provided customer service.
• Maintained accurate records of purchases, sales, inventory, and stock levels.
• Monitored stock availability and ensured timely replenishment to support daily operation.
• Resolved customer inquiries and complaints in a professional and timely manner.

Bachelors of Business Administration in Business Administration – IQRA University, Karachi (2014 – 2018)

Higher Secondary Education in Intermediate – Govt. College of national college, Tariq road (2012 – 2014)

Secondary School Education in Matriculation – Metropolitan School, Karachi (2010 – 2012)