Bilal Chohan
CCR
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About
A versatile and dedicated professional with a diverse background in education, customer service, and IT administration. Excellent communicator with a strong command of English, proven capabilities in classroom instructions, student engagement, and professional client relationship management.
Experience
School Teacher at The Educator School
- Planned and delivered comprehensive daily lessons in alignment with primary and secondary academic curricula.
- Created an encouraging, disciplined, and interactive learning environment for students.
- Monitored, assessed, and evaluated student progress through exams and structured class work.
School Teacher at The Educator School
- Implemented modern visual and conceptual teaching methodologies to maximize learning outcomes.
- Maintained regular constructive communication with parents regarding student development and growth.
- Organized and facilitated extra-curricular educational activities and programs.
Customer Care Representative (CCR) at Mobilink (Jazz) (2018-01 – Present)
- Delivered outstanding professional customer support and technical troubleshooting in an agile environment.
- Managed account profiles, general billing solutions, and customized active service packages.
- Praised consistently by leadership for active punctuality, commitment, and a faultless feedback record.
Computer Operator (Part-Time) at Zeen Online Services (2019-02 – Present)
- Maintained database entry tasks, managed professional corporate documents, and designed forms.
Software Master (Part-Time) at Azaan Software House (2015-12 – Present)
- Administered system configuration, custom software installation, and network connectivity tests.
Web Designer (Part-Time) at Appex (2013-06 – Present)
- Developed responsive and optimized front-end layout elements using semantic HTML/CSS design structure.
Education
Master in English in English – Bahauddin Zakariya University (BZU)
Bachelor of Arts (BA) – Allama Iqbal Open University (AIOU)