Bushra Aleem

A highly competent, motivated and enthusiastic administrator with experience of working as part of a team in a busy office environment. Well organized and proactive in providing timely, efficient and accurate operations and administrative support to office managers and work colleagues. Approachable, well presented and able to establish good working relationships with a range of different people. Possessing a proven ability to generate innovative ideas and solutions to problems.

Admin Assistant & FDO - KPMG Taseer Hadi & Co. (Big Four Accounting Firm)

(2025-01)

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations, and prepare vouchers
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Coodination & Support Officer In Cyberknife - Ghurki Trust & Teaching Hospital, Lahore, Pakistan - Lahore, Pakistan

(2022-01)

• To Perform patient check in and out, receipt of payment, appointment scheduling and answering phones
• Performing filling duties and managing patient records
• Maintain patient confidentially and quality care
• Developing care plans, ensuring to receive the necessary medical treatment

Radiology Manager-Administration - Ghurki Trust & Teaching Hospital, Lahore, Pakistan - Lahore, Pakistan

(2014-01 - 2022-12)

• To maintain and ensure complete medical records of the patients
• Follow up and communication with patients for planned visits and treatment after their proper diagnosis.
• Administer, plan, organize, and monitor the outcomes of medical and health services and ensure to maintain feedback records
• Assist in recruitment, hiring and evaluation of assistant administrators and nurses.

Front Desk Operations - KPMG Taseer Hadi & Co. (Big Four Accounting Firm)

(2004-01 - 2006-12)

• Courier/postal mail distribution & its record.
• Telephone & Fax operations & its record. Maintain directory (soft copy) of all possible clients, vendors, associates, and staff record keeping of all visitors.
• Traveling & hotel booking arrangements (both local and foreign)
• Mobile phone issuance to the employees as per Company's mobile policy and keeping record.
• To ensure that electronic attendance system is functioning.
• Maintaining leave record & obtaining leave applications.

Administrative Assistant - KPMG Taseer Hadi & Co. (Big Four Accounting Firm)

(2006-01 - 2008-12)

• Meeting clients and visitors to the office.
• Typing documents and distributing memos
• Supervising the work of office juniors and assigning work for them.
• Handling incoming / outgoing calls, correspondence and filing.
• Organizing business travel and accommodation for managers.
• Monitoring inventory, office stock and ordering supplies as necessary.
• Updating & maintain the holiday, absence and training records of staff.
• Creating and modifying documents using Microsoft Office.
• Setting up and coordinating meetings and conferences.
• Updating, processing and filing of all documents

Human Resource (HR) Officer - KPMG Taseer Hadi & Co. (Big Four Accounting Firm)

(2008-01 - 2012-12)

• Managing Employees/Trainee's Recruitment
• HR reporting to Head Office
• Preparation and presentation of Promotion list to management

Master of Business Administration (MBA) - Marketing & HR - Superior University, Lahore, Pakistan (2008-01)

Graduation - Lahore College for Women (1996-01)