Bushra Jamal, CSM®

Project Management professional with experience in Agile environments, requirement gathering, and stakeholder coordination, along with Certified ScrumMaster® (CSM®). Contributed to up to 80% positive delivery outcomes and reduced project blockages by 60% through Agile practices. Seeking to grow in a Project Management role focused on delivery efficiency and continuous improvement.

Project Manager - Technexia

(2025-01)

• Led end-to-end delivery of website projects with an 85% successful delivery rate, ensuring alignment with client requirements and organizational goals.
• Coordinated with clients, in-house teams, and external vendors to streamline communication and deliver BRDs and SRS that reduced rework by 20%.
• Managed project timelines and deliverables using Clickup, Trello, and Notion, maintaining 80% on-time delivery.
• Supervised QA processes, facilitated User Acceptance Testing (UAT), and implemented improvements that shortened review cycles by 15%.
• Presented monthly KPI and progress reports to management and clients, strengthening project transparency and stakeholder trust.

Project Manager Trainee - Technexia

(2025-01 - 2025-09)

• Gathered & Assisted in gathering client requirements and preparing BRDs/SRS to ensure clear communication and reduce project rework.
• Applied project tracking tools (Clickup, Excel) to monitor deliverables and support on-time project execution.
• Collaborated with QA teams during UAT and prepared progress reports, improving cross-functional coordination and efficiency.

Business Analyst Internship - LumineX Systems

(2024-10 - 2024-10)

• Facilitated requirement-gathering sessions to align business needs with actionable solutions.
• Developed data-driven reports and visualizations to support decision-making.
• Collaborated with business stakeholders to identify business needs and recommend solutions.
• Gained hands-on experience in process documentation, workflow analysis, and system documentation.

Bachelor's - Computer Science (BSCS) - Jinnah University for Women (2021-01 - 2024-12)