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About
Analytical B.Sc. professional blending technical expertise with a track record in Alfalah Bank’s BPO sector. Adept at managing complex digital documentation and client relations, supported by a unique eye for detail developed through formal design training.
Experience
Customer Support Executive (BPO) at Alfalah Bank (2025-05 – Present)
Handled inbound customer calls, resolved general banking-related inquiries, and ensured accurate information delivery while maintaining professionalism and customer satisfaction in a fast-paced environment.
Secondary Science Teacher at The Excellence School (2023-08 – 2025-04)
Taught mathematics, physics, and chemistry to secondary-level students; prepared lesson plans; and supported students in developing strong conceptual understanding of science subjects.
Education
Bachelor of Science (B.Sc.) in Phy/ Chem/ Maths – University of Karachi (2017 – 2021)
F.Sc. (Pre-Engineering) – Board of Intermediate Education Karachi (2015 – 2016)
Matriculation (Science) – Board of Secondary Education Karachi (2013 – 2014)
