Office attendant - LAHORE HIGH COURT - LAHORE, PAKISTAN
(2021-12 - 2026-01)
- Implemented safety protocols and conducted regular assessments to identify and minimise potential hazards in office environments.
- Facilitated seamless travel arrangements to support uninterrupted business activities.
- Executed prioritisation of workload effectively under pressure, ensuring successful task completion within deadlines.
- Facilitated community workshops on recycling techniques and strategies to encourage environmental consciousness and reduce waste generation.
Helpline agent - ibex - lahore, pakistan
(2021-10 - 2022-09)
- Provided exceptional customer service to enhance client satisfaction and encourage loyalty.
- Developed comprehensive portfolios for properties, enhancing their appeal to potential buyers.
- Maintained detailed records of client interactions to facilitate personalised communication efforts.
- Facilitated smooth transactions by liaising between buyers, sellers, landlords and tenants.
- Maintained up-to-date knowledge of industry trends to deliver relevant advice to clients.
Cashier / saleman - Hafiz garment cream block - Lahore, pakistan
(2018-02 - 2021-01)
- Utilised robust organisational skills to systematically record and reconcile daily transactions.
- Address customer issues and concerns promptly to improve satisfaction and retention.
- Handled high volumes of transactions during holiday seasons efficiently.
- Facilitate customer enquiries to enrich shopping experiences and promote satisfaction.
Salesman / cashier - PACE SHOPPING MALL - LAHORE, PAKISTAN
(2016-03 - 2018-02)
- Elevated brand visibility through targeted marketing campaigns to attract and retain a diverse customer base, fostering long-term loyalty.
- Resolved client issues promptly, ensuring high levels of customer retention.
- Boosted customer satisfaction by providing exceptional product knowledge and advice.
- Established new client relationships to enhance market presence and support collaborative opportunities.
- Resolved sensitive customer complaints professionally to enhance company reputation.
- Exhibited excellent communication skills during client interactions, utilising active listening and concise language to ensure clarity.
- Managed queue effectively during peak hours for seamless checkout process.
