Computer Master

Operations Manager

Talent

GujranwalaMember since November 1, 2026

Excellent customer services – approachable, polite and helpful manner(Managerial Skills) Organizing and coordinating activities and resourcesCompleting tasks methodically and accuratelyInterpersonal skills – using Business effective communicationsProficient in IT – Database management, Microsoft Office, Internet and EmailExcellent time management – punctual and able to priorities wellConvincing power of presenting the product of service favorably in professional

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About

A confident and enthusiastic individual with proven experience in public facing roles dealing with customer care using good spoken and written communication skills, team work, using initiative when required within the jurisdiction of the role and the ability to follow instructions clearly and accurately. A flexible and adaptable individual who shows integrity, honesty and responsibility when undertaking any given role, taking pride in completing tasks efficiently and to a high standard.

Experience

Operations Manager at World Immigration Expert (2020-08 – Present)

Ensure management & employee’s full understanding of business needs, auditing compliance, tracking progress towards goals and making analytical P&L.
Assist with the development of annual budget, operations standards and strategic business goals.
Administrate P&L account via assessment of financial statements and financial data.
Direct advertising, marketing and promote the business allocate resources across customers and revenues.
Monitor team members to ensure working accordingly.
Responding and complaint handling.

Team Leader at Al Wafiq Electronics Trading L.L.C (2018-06 – 2020-03)

Develop a strategy of the team will use to achieve target.
Manage the flow of day to day operations.
Create reports to update the company on the team’s daily progress.
Meet and greet all walk in customers.
Training to the team members any new policy come into effect.
Monitor team members to ensure working accordingly.
Achieves monthly sale targets and maintain accurate records.
Responding and complaint handling.

Sales Executive at Ultimate Human Resource Solutions (2017-03 – 2018-05)

Identify business opportunities by identifying prospects and new customers.
Sells products by establishing contact and developing relationships with customers.
Promoting postpaid plans with mobile Samsung and apple I-phone
Maintain relationship with clients by providing support, information and recommending product and service.
Attend and meet all walk in customers.

Sales Promoter at TMQ Telecom Dubai (Etisalat Channel Partner) (2015-07 – 2017-02)

Determine customer needs and propose appropriate service needs.
B2B and B2C.
Meet and exceed the new business sales targets.
Selling postpaid plans with mobile devices Samsung, IPhone and Huawei.
Complete scheduled and cold call prospecting activities to establish first and follow up appointments with customer decision makers.
Identify leads, manage prospects and acquire new business.
Relationship building with the customers.
Researching the market and updates.
Responding to the incoming emails and phone enquires appropriately.