Daim Shah

Sales leader who manages a team of 5 Account Executives, driving revenue growth through disciplined forecasting, structured coaching, and rigorous CRM hygiene.

Background spans B2B SaaS sales, customer success, and data analysis, with a proven record of revenue growth (+$200K), 97% client retention, and top-tier company recognition across individual-contributor and leadership roles.

Manager, Networks Sales at Motive (2025-09 – Present)

• Lead a team of 5 Account Executives to 120% of quarterly quota attainment, selling into transportation and logistics networks.
• Run a disciplined sales cadence - daily huddles, end-of-day debriefs, weekly forecast calls, and structured 1:1s - to keep the team aligned and accountable to targets.
• Own weekly pipeline review and forecasting, validating deal stages and close dates to consolidate an accurate forecast for regional leadership.
• Coach AEs through call reviews and 1:1s across prospecting, discovery, objection handling, and closing, with clear action plans and consistent follow-up.
• Enforce CRM data-quality standards (opportunity stages, next steps, close dates) to maintain a clean, reliable pipeline, including daily qualification review of newly created opportunities.
• Use performance dashboards and KPIs to identify trends, address underperformance, and manage formal improvement plans; partner cross-functionally (solutions engineering, ops, finance, enablement) to unblock complex deals.

Account Manager at S&P Global Market Intelligence (2021-11 – 2025-09)

• Owned a portfolio of ~100 B2B clients, driving growth and retention.
• Achieved a 97% client retention rate through proactive engagement and tailored solutions.
• Delivered $200,000 in revenue growth via upselling and cross-selling, plus a 6% increase from optimized renewal pricing and right-sized solutions.
• Sustained 90% client engagement through a consistent check-in call cadence.

Customer Success Manager at S&P Global Market Intelligence (2019-09 – 2021-11)

• Supported the US Energy segment across a $47M portfolio.
• Delivered 300+ SaaS/PaaS product demonstrations in a single year.
• Migrated 200+ businesses to new platforms with strong adoption and retention; led B2B outreach campaigns across multiple product lines.
• Analyzed user data to surface growth opportunities and resolved escalations, improving retention and satisfaction.

Data Analyst at S&P Global Market Intelligence (2018-06 – 2019-09)

• Collected, validated, and maintained business data for 1,000+ global companies to ensure accuracy.
• Researched and verified key financial metrics, improving the reliability of analytical tools.

Bachelor's Degree – University of Lahore (2015 – 2019)