Didar Ahmad

Pharm D student with hands-on experience in call center operations and international sales management, and a Hafiz-e-Quran. Combines strong communication, negotiation and leadership skills with a solid foundation in pharmaceutical sciences and a passion for patient care and community health. Eager to apply academic knowledge and business experience in real-world healthcare and pharmaceutical settings.

Sales Manager (International Markets) at [Company Name]

• Led and mentored a team of sales representatives serving international clients and markets.
• Set sales targets, tracked performance and delivered regular reports to senior management.
• Built long-term client relationships through negotiation and after-sales support.
• Trained new team members in product knowledge, sales techniques and customer handling.

Call Center Agent / Customer Support Representative at [Company Name]

• Handled high volumes of inbound and outbound calls with professionalism and accuracy.
• Resolved customer queries and complaints, maintaining high satisfaction and quality scores.
• Met daily targets while following scripts, compliance and quality standards.
• Recorded customer interactions and followed up using CRM tools.

Volunteer – Pharmacy Awareness Campaign at Iqra University, Islamabad (2024)

• Participated in community pharmacy awareness programs.
• Educated people about the proper use of medicines and healthcare.
• Developed communication and interpersonal skills.

Doctor of Pharmacy (Pharm D) in Pharmacy – Iqra University, Islamabad (2024)

F.Sc (Pre-Medical) in Pre-Medical – BISE Peshawar (2021 – 2023)

Matric (Science) in Science – BISE Peshawar (2019 – 2021)