Dua Humayou
Motivated and detail oriented professional with experience in sales, social media management, and customer service. Skilled in communication, lead generation, client handling, and creating engaging digital content. Adept at managing multiple responsibilities, building strong customer relationships, and delivering results in fastpaced environments. Passionate about helping businesses grow through effective communication and creative strategies.
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About
Motivated and detail oriented professional with experience in sales, social media management, and customer service. Skilled in communication, lead generation, client handling, and creating engaging digital content. Adept at managing multiple responsibilities, building strong customer relationships, and delivering results in fastpaced environments. Passionate about helping businesses grow through effective communication and creative strategies.
Experience
Sales Executive at Humantek
Generated leads through online platforms and outreach strategies, handled client communication and converted leads into sales, maintained and managed customer accounts to ensure long-term relationships
- Generated leads through online platforms and outreach strategies
- Handled client communication and converted leads into sales
- Maintained and managed customer accounts to ensure long-term relationships
- Achieved sales targets through consistent follow-ups and negotiation skills
- Collaborated with team members to improve sales strategies and performance
Social Media Manager at Freelance
Created and managed content for social media platforms, designed engaging posts and captions, assisted small businesses in building their brand identity online
- Created and managed content for social media platforms (Instagram, etc.)
- Designed engaging posts, reels, and captions to increase audience engagement
- Assisted small businesses in building their brand identity online
- Analyzed content performance and optimized strategies for better reach
- Stayed updated with trends to produce relevant and creative content
Customer Service Representative at Freelance
Handled customer queries through chat and messaging platforms, provided timely and professional responses, resolved complaints and issues efficiently
- Handled customer queries through chat and messaging platforms
- Provided timely and professional responses to ensure customer satisfaction
- Resolved complaints and issues efficiently
- Maintained a positive brand image through effective communication
- Managed multiple conversations while ensuring quality service
Education
Bachelor's in Media science – Bahria University (2026 – 2030)
Pre-engineering in Pre-engineering – Shaheed-e-millat College (2023 – 2025)
Certificate in Computer science – The Metropolitan Academy (2021 – 2023)
