
Ehsan Safdar
Branch Services Officer (BSO)
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About
Believe in hardworking and would like to perform in dynamic and challenging environment where I could prove academic, Knowledge and abilities toward the growth of organization and my carrier hard working, professionally committed, ability to take initiative can adjust in any kind of environment; professionally believe in teamwork where my personal and professional experience may enable me to make significance contribution.
Experience
Branch Services Officer (BSO) - Al Baraka Bank (Pakistan) Ltd. Jhelum Branch - Jhelum
(2016-11 - 2022-07)
- Account Opening
- Dormant Activation
- Revised CDD/EDD
- Inward/ Outward Remittance.
- Inward/ Outward Clearing.
- Issue Banker’s Cheque
- ADC Related issues.
- Cash Receipt/Payment.
- Timely cash balancing at the day end with no difference.
- Handling of Remittance related functions i.e. PO, FDD, and ICDR etc.
- Processes all transaction related to cash and branch operations.
- Cash handling with main branch NBP.
- Generation of BRN (business relationship number).
- Processing of Real Time Gross Settlement (RTGS).
- Locker Custodian.
- Issuance of Bank Certificate and Customer Statements.
- To ensure that transaction processing is 100% accurate.
- Document Scanning.
- Implement all service related initiative such handling, money transfers, collection items and all other counter- specific products and services are provided with the highest standard.
- To ensure that the highest level of customer service is provided at all times and the customer’s banking needs are fully met in a professional and competent manner.
- Management of service delivery output to ensure adherence to specific service standard
Customer Service Officer ( CSO) - Silk Bank Limited Jhelum Branch - Jhelum
(2022-07 - 2022-11)
- Inward/ Outward Remittance.
- Inward/ Outward Clearing.
- Issue Banker’s Cheque
- ADC Related issues.
- Cash Receipt/Payment.
- Timely cash balancing at the day end with no difference.
- Handling of Remittance related functions i.e. PO, FDD, and ICDR etc.
- Processes all transaction related to cash and branch operations.
- Cash handling with main branch NBP.
- Processing of Real Time Gross Settlement (RTGS).
- Locker Custodian.
- Issuance of Bank Certificate and Customer Statements.
- To ensure that transaction processing is 100% accurate.
- Implement all service related initiative such handling, money transfers, collection items and all other counter- specific products and services are provided with the highest standard.
- To ensure that the highest level of customer service is provided at all times and the customer’s banking needs are fully met in a professional and competent manner.
- Management of service delivery output to ensure adherence to specific service standard
Education
B.A - University Of Sindh (2019)
F.A - BISE Rawalpindi (2011)
MATRIC - BISE Rawalpindi (2009)
