Emmyyf
Highly ambitious and seeking a role to deliver exceptional customer service, resolve queries efficiently, and eager to learn and grow with a dynamic team.
Talent
Lahore, PunjabMember since July 29, 2026
Client AcquisitionB2B SalesNegotiationNegotiation SkillsProblem-SolvingTime ManagementRelationship ManagementMarket Analysis
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Client AcquisitionB2B SalesNegotiationNegotiation SkillsProblem-Solving
About
Highly ambitious and seeking a role to deliver exceptional customer service, resolve queries efficiently, and eager to learn and grow with a dynamic team.
Experience
CSR - Mindbridge
(2024-10)
- Maintained detailed records of customer interactions in CRM systems.
- Assisted customers with order processing, billing issues, and account updates.
- Identified customer needs and recommended appropriate solutions or services.
- Achieved and maintained service quality and performance targets (KPIs).
- Escalated complex issues to appropriate departments for timely resolution.
Intern - Child Protection and Welfare Bureau
(2024-07 - 2024-09)
- Assisted social workers in handling child protection and welfare cases.
- Supported the preparation and maintenance of case files, reports, and documentation.
- Participated in child welfare assessments and monitoring activities.
- Communicated with children and families to gather relevant information under supervision.
- Helped coordinate rehabilitation, counseling, and support services for vulnerable children.
- Assisted in organizing awareness programs and community outreach initiatives related to child protection.
Education
BS - Gender Studies - University of the Punjab (2020 - 2024)
Intermediate - Computer Sciences - Govt. Degree College (2018 - 2020)
Skills
resolve queries efficientlyand eager to learn and grow with a dynamic team.
