Fahad Saeed
IT Network Engineer at Contour software
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About
Providing end users support on premises and Remotely through RDP, Microsoft Teams, and emails. Hands-on DHCP reservations, DNS, Active Directory, DMZ, VLAN, and further network troubleshooting. Basic idea and experience of SQL Database backup procedure.
Working on ticketing systems OS tickets and InforCRM. Working for IT hardware procurement with different vendors. Preparing machines as per the Corporate Standards and SOPs. Communicating with onshore managers in order to fulfill their local resources needs.
Creates VM's on Hyper V and VMware for users accordingly.
Experience
providing end users support on-premises and Remotely through RDP, Microsoft Teams, and emails. Hands-on DHCP reservations, DNS, Active Directory, DMZ, VLAN, and further network troubleshooting. Basic idea and experience of SQL Database backup procedure.
Working on ticketing systems OS tickets and InforCRM. Working for IT hardware procurement with different vendors. Preparing machines as per the Corporate Standards and SOPs. Communicating with onshore managers in order to fulfill their local resources needs.
Creates VM's on Hyper V and VMware for users accordingly.
