Faheem Ehtibar
Manager MIS / Head of IT
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About
To secure a leadership position in Information Technology Management where I can contribute my comprehensive experience in IT infrastructure, cybersecurity, ERP systems, digital health innovation, and people management to drive operational excellence and technological advancement.
Experience
Manager MIS / Head of IT - Fauji Foundation Hospitals, Pakistan - Pakistan
(2010-04)
- Oversee complete IT infrastructure and ERP support for multi-site hospital operations.
- Designed and deployed PHP-based Complaint Management System and Patient Card System to digitize patient onboarding and feedback.
- Developed BI Dashboards for real-time insights into hospital operations, financial KPIs, and patient trends.
- Managed deployment and centralized control of Kaspersky Endpoint Security across 150+ systems.
- Enforced M370 Firewall Security Policies, enhancing perimeter protection and segmented access controls.
- Designed and ran Facebook Ads Campaigns, setup TikTok account and YouTube Channel with promotional video content to market hospital services.
- Drafted and assigned employee job duties, developed KPIs, and conducted induction tests for new IT staff.
- Supervised procurement and inspection of all IT infrastructure: servers, LAN/WAN networks, CCTV security systems, firewall appliances, and antivirus tools.
- Created detailed inspection protocols for all installed equipment and services.
- Delivered training sessions as Master Trainer for Medix ERP and other internal systems across departments.
- Authored end-user Manuals and SOPs for deployed applications, ensuring effective system adoption.
- Led deployment and management of Oracle 10g/11g ERP systems, including RAC and DataGuard for HA/DR.
- Launched Telemedicine Services across 6 regional FFMCs, enabling remote consultations.
- Implemented paperless ward rounds using mobile devices for real-time reporting.
- Managed annual IT budgeting, vendor negotiations, and compliance reviews.
Senior Programmer - Heavy Mechanical Complex (HMC-3), Taxila, Pakistan - Taxila, Pakistan
(2005-03 - 2010-04)
- Designed and implemented multiple web-based systems using ASP.Net, C#, Oracle 9i, and VBScript.
- Automated internal maintenance, job workflows, quality assurance systems, and discussion forums.
- Built MIS and finance systems aligned with ISO 9001 standards.
- Developed GP Fund Web Interface and CMMS applications.
Lecturer – Computer Sciences - Ghazi Brotha Project (GBC), Pakistan - Pakistan
(2004-05 - 2005-02)
- Delivered IT training for higher secondary students including web development, networking, and system architecture.
Network Administrator & MIS Developer - Ghazi Brotha Project (GBC), Pakistan - Pakistan
(2002-04 - 2004-04)
- Managed a 25-node LAN environment and developed HR, Payroll, Inventory & Procurement systems.
Education
Masters in Information Technology (MIT) - Information Technology - Al-Khair University, Pakistan (2003-09)
Bachelor in Computer Sciences (BCS) - Computer Sciences - Al-Khair University, Pakistan (2000-12)
