Faizabid

Pharm-D and M.Phil-qualified healthcare professional with 8+ years of experience in pharmacy operations, regulatory compliance, retail pharmacy management, procurement, inventory control, audits, healthcare administration, and business development. Proven expertise in pharmacy licensing, narcotics management, SOP implementation, CCTV monitoring, branch operations, staff leadership, and sales growth. Experienced in managing multi-branch pharmacy networks across Pakistan and GCC healthcare environments.

Operations & Compliance Head at Healthwire Pharmacy (2025-12 – Present)

• Lead pharmacy operations and compliance management across multiple branches.
• Ensure adherence to regulatory requirements, licensing standards, and company SOPs.
• Monitor CCTV compliance, branch opening/closing procedures, and staff discipline.
• Supervise audits, pilferage investigations, and corrective action implementation.
• Manage narcotics registers, controlled drug documentation, and inspection readiness.
• Oversee inventory management, stock supply, local purchases, and warehouse coordination.
• Lead recruitment, training, attendance monitoring, and performance management.
• Conduct branch visits, compliance audits, and operational performance reviews.
• Coordinate with senior management on business growth and operational improvements.

Chief Pharmacist at Mehmood Pharmacy (2025-05 – 2025-11)

• Managed overall pharmacy operations and ensured compliance with pharmacy regulations.
• Maintained narcotics registers, controlled drug records, and inspection documentation.
• Supervised pharmacists, pharmacy technicians, and support staff.
• Ensured proper dispensing practices and prescription verification.
• Managed inventory control, stock ordering, and expiry monitoring.
• Implemented SOPs, quality assurance measures, and patient safety standards.
• Coordinated with suppliers and healthcare professionals for medicine availability.
• Conducted staff training and compliance awareness programs.

Operational Manager Pharmacy at Al Rabea Pharmacy, Bahrain (2024-10 – 2025-04)

• Managed daily pharmacy operations and branch performance.
• Ensured compliance with regulatory and operational standards.
• Supervised inventory, procurement, audits, and staff development.
• Implemented sales growth and customer service improvement initiatives.
• Managed warehouse coordination, stock supply, and expiry control.
• Reported operational performance to senior management.

Corporate Sales Officer at FDPP (2023-09 – 2024-07)

• Managed corporate sales and business development activities.
• Maintained relationships with key corporate clients.
• Achieved sales targets through client acquisition and retention.
• Conducted corporate presentations and product awareness sessions.
• Negotiated contracts and finalized business agreements.
• Prepared sales reports, proposals, and business plans.

Procurement Support Officer at FDPP, Shalimar Hospital (2022-07 – 2023-09)

• Managed procurement of medicines, medical devices, and hospital supplies.
• Coordinated with suppliers to ensure timely product availability.
• Obtained quotations and negotiated competitive pricing.
• Maintained inventory levels and stock control records.
• Processed purchase orders and procurement documentation.
• Assisted in inventory audits and stock verification.

Pharmacy Manager at Fazal Din Pharma Plus (2019-06 – 2022-06)

• Managed pharmacy operations, inventory, staff, and customer services.
• Maintained regulatory compliance and audit documentation.
• Monitored daily sales, cash handling, and stock management.
• Managed expiry control and local purchases.
• Implemented SOPs and company policies.
• Trained staff and improved operational performance.

M.Phil in Pharmaceutical Chemistry – University of the Punjab, Lahore

Doctor of Pharmacy in Pharmacy – University of the Punjab, Lahore