Faizan Ali

To be part of an organization of repute with a professional work environment and the opportunity to gain professional growth and to contribute towards the growth and development of such an organization utilizing my managerial and technical skills.

E-commerce Operation Executive - Hinz.pk - Faisalabad

(2026-01)

• Managed day-to-day operations of Shopify store (product listings, pricing updates, and backend operations)
• Handling complete order lifecycle: order processing, tracking, and fulfillment
• Managing returns and exchanges efficiently while ensuring positive customer experience
• Monitoring and updating inventory levels to prevent stock-outs and overselling
• Coordinating with logistics partners to ensure timely deliveries
• Resolving customer queries related to orders, shipping, returns, and refunds

E-commerce Executive - Ahmad Fabrics International

(2021-01 - 2025-11)

• Managed and optimized e-commerce processes, improving customer satisfaction.
• Social Media Handling (Facebook, Instagram).
• Content writing Created engaging content for product landing page
• Expert in delivering high-value customer service, ensuring personalized and proactive support for enhanced client satisfaction and loyalty.
• Collaborated with suppliers and logistics teams to coordinate timely deliveries and manage stock replenishment, maintaining optimal inventory level across multiple locations

Data Entry Officer - Aziz Fatima Hospital Faisalabad - Faisalabad

(2020-01 - 2020-12)

Manage Medical billing software of patients and maintian patient data (diagnosis history, treatment procedure and medications).

• Medical Billing.
• Patient Data Management.
• customer support to patient related to billing.

Bs - Software Engineering - University of sargodha, Faisalabad (2014-11 - 2018-10)