Faizan Kayani

Licensed Flight Operations Officer certified under Pakistan CAA, with hands-on operational training at Islamabad International Airport. Skilled in flight planning, weather analysis, and ICAO regulatory compliance. Detail-oriented and safety-focused professional seeking to contribute to efficient airline operations.

On-Job Training - Pakistan International Airlines (PIA) - Islamabad International Airport

(2025-10 - 2026-01)

• Prepared Operational Flight Plans (OFP)
• Performed flight routing and dispatch support
• Conducted fuel planning and optimization
• Evaluated weather impact on operations
• Coordinated with ATC, dispatch, and crew

Customer Service Representative - Cloud Solutions

(2024-05 - 2024-11)

• Managed high-volume customer interactions
• Resolved issues while maintaining KPIs
• Contributed to revenue through upselling

Customer Service Representative - Sellers

(2023-02 - 2023-04)

• Handled customer queries and service issues
• Provided product support and guidance

Production Team Member - GTV News

(2022-08 - 2023-01)

• Assisted in live broadcast production
• Coordinated across multiple teams

Associate Degree - Mass Communication - Virtual University of Pakistan