Farah Maham
Business Development Officer
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About
A highly motivated and results-driven professional with a strong background in business development, marketing, and textile design. Skilled in strategic planning, client relationship management, and driving business growth. Possesses excellent problem-solving abilities and a passion for delivering high-quality results across diverse industries.
Experience
Business Development Officer - Allied Bank Ltd - Islamabad
(2017-05)
Responsible for expanding the bank's client base by identifying new business opportunities and clients.
- Conducted market research and competitor analysis to understand market trends and client needs.
- Successfully increased the bank's outreach in the Islamabad region through proactive business development strategies.
- Assisted in cross-selling various banking products such as loans, savings accounts, and credit cards.
- Collaborated with other departments to ensure seamless onboarding of new clients and smooth service delivery.
Relationship Officer - Faysal Bank Ltd
(2017-02 - 2017-05)
- Build and maintain strong, long-lasting customer relationships
- Understand customer needs and recommend suitable financial products and services
- Cross-sell bank products and services to meet customer needs and revenue targets
- Resolve customer inquiries and complaints in a timely and professional manner
- Collaborate with other departments to ensure customer satisfaction and service quality
- Stay updated on market trends, products, and regulations
- Prepare and analyze financial reports and documents
Sales Executive - Silk Bank Ltd
(2015-01 - 2017-02)
- Introducing products offered by the Silk Bank "Personal Loan Facility" and "Ready Line Account"
- Identifying the customer needs and suggesting the best suits product
- Handling customer complaints & queries to resolve their issues
- Follow up turn-around time for customer facilitation
- Striving to capture maximum competitive market share
- To maintain liaison with customers
- Achieve sales targets and goals set by the bank
Education
Master of Business Administration - Marketing - University of Lahore, Islamabad Campus (2012 - 2014)
Master - Textile and Fashion Designing - National Textile Institute, Islamabad | Affiliated with Sarhad University (2007 - 2009)
Bachelor of Arts - Allama Iqbal Open University (2004 - 2006)
Intermediate - Computer Science - BISE - Rawalpindi (2002 - 2004)
Secondary School Certificate - FBISE - Islamabad (2000 - 2002)
