Faraz Solangi
Results oriented IT graduate and digital marketing professional
Hire this person
Send a job offer directly to this candidate
About
Results oriented IT graduate and digital marketing professional with a proven record in customer support, ad management, and e-commerce. Quick learner, adaptable, and hardworking. Confident in driving success with both technical skill and client-facing expertise.
Experience
EXECUTIVE SENIOR CUSTOMER SUPPORT AGENT (2026-01 – Present)
Currently working as a Senior Chat Support Executive. Handling international clients and providing top notch support Expert in resolving queries, building trust, and maintaining customer satisfaction.
AD MANAGER + CUSTOMER SUPPORT at Aesthetic Clinic | Hospital | Clothing Brand (2023-01 – 2024-12)
- Managed and optimized ad campaigns on various platforms.
- Handled customer support for clients via chat, email, and social media.
- Communicated with clients to understand their needs and provide the best solutions.
- Focused on brand growth, customer satisfaction, and relationship building
AMAZON ASSOCIATE & SHOPIFY STORE MANAGER
Administered a Shopify e-commerce store and managed Amazon Associate account. Handled listing optimizations, product updates, order processing, and all customer service inquiries.
Education
BS IT in Information Technology – INSTITUTE OF SOUTH PUNJAB (2020-01 – 2024-12)
