Farhan Umar Khan

Results-driven Supply Chain & Import Operations Specialist with over 18 years of progressive experience in international trade, customs clearance, vendor relations, and cross-border recovery management in Pakistan and the Middle East. Demonstrated expertise in end-to-end import lifecycle management — from LC/DP/DA banking documentation and valuation rulings to PSQCA/PCSIR compliance and clearing agent supervision. Proven track record in minimizing port demurrage, optimizing freight costs (LCL/FCL & Air), and establishing seamless supply chains across China, UAE, Malaysia, Vietnam, Germany, and the USA.

Adept at utilizing SAP, PSW/WEBOC, and advanced Excel to streamline procurement and deliver substantial operational efficiency.

Imports & Supply Chain Coordinator - Coarts Lighting (Pvt) Ltd (Formerly Pierlite Pakistan) - Karachi, Pakistan

(2018-07)

• End-to-End Import Lifecycle: Manage full-spectrum import operations for commercial, retail, and project-based electrical fittings, raw materials (SKD/CKD), and factory machinery from China, UAE, Malaysia, Vietnam, USA, and Germany.
• Regulatory & Customs Compliance: Ensure 100% regulatory compliance with PSQCA TRC/PCSIR testing requirements, 5th Schedule Customs Act 1969, IOCO Quotas, EDB regulations, and SRO policies, mitigating clearance delays.
• Trade Finance & Banking Docs: Execute collection DP/DA and Letter of Credit (LC) documentation. Prepare clean bank submissions (OHBL, FTA/COO, Commercial Invoices, Packing Lists) and secure Financial Information (FI) approvals prior to shipment arrival.
• Freight & Clearing Agent Management: Negotiate competitive air and sea freight (FCL/LCL) rates with global freight forwarders. Supervise clearing agents to ensure rapid customs clearance and avoid demurrage and port storage charges.
• Vendor & Quality Assurance: Negotiate pricing, payment terms, and lead times with overseas manufacturers. Conduct post-receipt inspections, manage Return Merchandise Authorizations (RMA), and negotiate replacements/refunds for defective or short-supplied shipments.

Senior Operations Manager (International Recovery & Collections) - Bilkish Associates Pakistan (Pvt) Ltd - Karachi, Pakistan

(2007-03 - 2018-05)

• Team & Operational Leadership: Led a high-performing team of 12 Managers overseeing recovery and bucket portfolios for 22 GCC/Middle East-based banking partners, including Citibank.
• Regulatory & Quality Audits: Implemented State Bank of Pakistan (SBP) legal guidelines and stringent bank audit requirements, ensuring 100% compliance across all call monitoring and field operations.
• Performance Optimization: Coached and upskilled recovery managers, streamlining resolution workflows to maximize portfolio recovery rates and significantly improve account resolution scales.
• Strategy & Risk Management: Designed and executed Business Continuity Plans (BCP), Information Security (IS) policies, and nationwide skip-tracing field operations.

Commercial Management Trainee (Import Materials) - AGP (Private) Limited - Karachi, Pakistan

(2006-06 - 2007-02)

• Import Procurement & SAP: Processed all import purchasing through SAP (MM module) for raw materials, packaging, and finished pharmaceutical/commercial products.
• Regulatory Approvals: Coordinated with Ministry of Health (MOH), insurance companies, and commercial banks to obtain necessary NOCs and import permits.
• Trade Planning & Reporting: Maintained monthly import forecasting, consignment tracking reports, bank maturity statements, and custom duty pay orders.

Bachelor of Science (B.Sc.) - Major in Mathematics - Adamjee Govt. Science College, Karachi

Higher Secondary Certificate (H.S.C.) - Pre-Engineering - Govt. Degree Science College Liaquatabad, Karachi (2004)