
Fariha Kaleem
Communications & Client Relations Manager
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About
Communications and media professional with 10+ years of experience across public relations, corporate communications, and programme production. Skilled at managing cross-functional teams, producing multimedia content, and executing integrated communication strategies across traditional and digital platforms. Combines strong stakeholder management and project coordination skills with a background in broadcast production, content creation, and client relations, developed across corporate, media, and education sectors.
Experience
Communications & Client Relations Manager at Imran Associates (Architectural & Design Firm) (2019-11 – Present)
- Serve as the primary point of contact between clients and the firm, managing correspondence, requirements gathering, and follow-ups from initial briefing through project handover.
- Support client pitching and onboarding, presenting the firm's capabilities and translating client needs into project briefs.
- Liaise with architects and internal teams on project progress and design discussions, contributing client feedback and priorities as concepts develop.
- Maintain client records and documentation, strengthening long-term relationships and retention.
- Manage client expectations and resolve concerns proactively, sustaining consistently positive client feedback.
Kindergarten & Art Teacher at Learning Curve School (2015-08 – 2017-12)
- Planned and delivered age-appropriate lessons in English, Mathematics, Science, Urdu, General Knowledge, and Arts using engaging, activity-based learning methods.
- Designed and delivered an age-appropriate art curriculum, teaching drawing, painting, and craft techniques through hands-on, student-centered lessons.
- Cultivated creativity and fine-motor skill development among young learners through structured artistic activities.
Kindergarten Teacher at Beaconhouse School System (2014-03 – 2015-05)
- Planned and delivered play-based lessons that supported early academic, social, and emotional development.
- Managed daily classroom operations, maintaining a safe, structured, and engaging learning environment.
- Communicated regularly with parents on student progress, building strong home-school partnerships.
Programme Producer at FM Radio NUML (2006-11 – 2010-07)
- Produced educational and cultural programming broadcast in 26+ languages, conducting interviews, scriptwriting, and live coordination.
- Trained and managed student broadcasters while overseeing program scheduling and digital editing.
Executive – Communications & PR at Ericsson Pakistan (Pvt) Ltd. (2004-11 – 2006-08)
- Led internal communications and employee engagement initiatives, managing intranet content and organizational communications across the company.
- Coordinated regional PR activities with global teams, supporting media relations, corporate messaging, and brand communications.
- Developed and supported advertising strategies aligned with corporate brand and communication objectives.
- Planned and coordinated corporate events, collaborating with regional teams and internal stakeholders to ensure effective execution.
- Managed cross-functional communication between local and regional teams, ensuring consistent messaging and timely delivery of communication materials.
Coordinator – Classified Marketing at DAWN Group of Newspapers (2001-02 – 2004-10)
- Developed PR and revenue-generation campaigns, supervising the classified ad team and client communications.
- Edited and designed ‘Today’s Diary’ and other newspaper segments.
Executive Intern at Manhattan Pakistan (Pvt) Ltd. (2000-08 – 2000-10)
- Supported advertising campaigns for clients including NADRA and Subway, gaining hands-on exposure to account handling, copywriting, and creative development.
- Assisted account and creative teams with client briefs, campaign concepts, copy preparation, and coordination.
- Contributed to campaign execution and gained practical exposure to key advertising agency processes and cross-functional workflows.
Teacher – Fine Arts & English at Islamabad Intl. Public School & Bahria Foundation (1997-09 – 1998-11)
- Taught Fine Arts and English to Grades I–X and led the Drama Club, directing stage and event design.
Education
Masters in Mass Communication – Barani Institute, Arid Agriculture University, Rawalpindi (2001)
Bachelors in Journalism & Fine Arts – F.G. Margalla College for Women, Islamabad (1997)