Farzana Nauman

Highly motivated administrator with 12+ years experience in busy front desk roles. Immaculately presented with highly developed communication skills and pride in giving an outstanding first impression on clients and visitors. Looking to take on new challenges that enable my calm and focused approach to shine.

Front Desk Officer - DHA Medical Center, Lahore - Lahore

(2012-02 - 2021-02)

• Provided excellent customer service by promptly answering all incoming calls. Performed a variety of general admin tasks including handling cash and credit payments. Logged in and filed incoming documents and client information. Scheduled appointments of patients with doctors. Dealing patients admissions/Discharge while guiding to the outdoor patients as well.

Front Desk Officer - FAUJI Foundation Hospital, Lahore - Lahore

(2009-07 - 2012-02)

• Computerized Patients registration, appointment handling of consultant and medical Officer, maintaining the data of admission and discharge as well as the dealing with private patients.

BA - Mass Communication - Allama Iqbal Open University, Islamabad (2017 - 2019)

ICS - Axis College, Faisalabad (2002 - 2004)