Abdul Salam

Experienced IT Systems Administrator with a Bachelor of Science in COMPUTER ENGINEERING. Proven track record in managing and optimizing IT infrastructures, ensuring system security, and enhancing operational efficiency. Adept at leading IT projects, troubleshooting complex issues, and implementing innovative solutions to support business objectives.

Skilled in team leadership, strategic planning, and maintaining high availability of critical systems. Skilled in computer networking, hardware installation, and CCTV systems

IT SYSTEMS ADMINISTRATOR - MINISTRY OF JUSTICE - BAHRAIN

(2025-02 - 2026-01)

• Configured and administered Microsoft Windows Server environments, enabling centralized control and proactive maintenance.
• Delivered IT support to users, which included performing database administration and monitoring system performance
• Carried out troubleshooting processes and diagnosed issues related to hardware, software, and networks, which included maintaining a knowledge base of solutions to improve resolution times for recurring problems
• Collaborated closely with clients to gather technical requirements, translating them into detailed solution designs and implementation plans.
• Manage and supervise all technical works (IT, Safety & Security division).
• Preparing BOQ, Quotations, Technical Submittal and Preparing Designs & Site survey for Network,CCTV, Access Control Systems

COMPUTER SYSTEMS ADMINISTRATOR - TRANSWORLD INFORMATION TECHNOLOGY - BAHRAIN

(2024-11 - 2025-01)

• Delivered comprehensive user training sessions on new security and IT systems, resulting in increased client satisfaction and reduced support ticket volumes.
• Resolved complex technical issues on-site and remotely, maintaining a high-resolution rate and improving overall client trust.
• Maintained detailed project documentation, ensuring traceability, audit compliance, and efficient handovers to operations teams.
• Produce hardware schedules and drawings / schematics. CCTV& Access control systems.
• Produce test schedules, inspections and ensures that testing takes place to meet agreed standards.
• Installed and maintained public address systems across multi floor facilities, improving emergency communication effectiveness and occupant awareness.
• Handled the integration of biometric access control with employee attendance systems, reducing administrative workload and enhancing data accuracy.
• Work with Applications Engineers to ensure that Operation and Maintenance manuals are produced.
• Site Survey, Installation and testing of Surveillance System and equipment.

BS - ELECTRICAL ENGINEERING - FAST- NUCES (National University of Computer Sciences) LAHORE, PAKISTAN

FSC - PRE ENGINEERING - PUNJAB GROUP OF COLLEGES SIALKOT, PAKISTAN