Fatima Riaz
DEDICATED | RESPONSIBLE | MOTIVATED
Talent
LahoreMember since July 9, 2026
Customer Service
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Customer Service
About
Dedicated and results-oriented professional with experience in education, travel & tourism, and online healthcare support. Strong communication, organizational, and problem-solving skills with the ability to manage clients, coordinate operations, and work effectively in fast-paced environments. Seeking an opportunity where I can contribute while continuing to grow professionally.
Experience
EXECUTIVE MANAGER - Vital Aims Tech
(2023-01 - 2025-12)
Online Pharmacy
- Managed overall operations and ensured smooth day-to-day workflow.
- Supervised and coordinated with team members to achieve organizational goals.
- Handled customer support, order processing, and service inquiries.
- Maintained accurate records and reports for performance tracking.
- Implemented strategies to improve efficiency and customer satisfaction.
TRAVEL EXECUTIVE - Umrah International
(2021-01 - 2023-12)
- Managed domestic and international travel bookings.
- Assisted clients with Umrah, visa, and flight arrangements.
- Handled customer inquiries and provided travel solutions.
TRAVEL CONSULTANT - Sufi Travel & Tours
- Assisted customers with flight reservations and travel packages.
- Delivered excellent customer service.
- Managed booking documentation and follow-ups.
TEACHER - Private School
- Delivered classroom instruction and managed student learning.
HOME TUTOR
- Provided personalized academic support.
- Improved students' academic performance through individualized lesson plans.
Education
FA - Information Technology - Punjab College (2021)
Matric - Science – Biology - The Country School (2019)
Skills
DEDICATEDRESPONSIBLEMOTIVATED