Fayyaz Awan
Customer Service | Retail Operations | Supervisor | Data Entry
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About
To obtain a responsible position in a well-established and progressive organization where I can utilize my experience in retail operations, customer service, sales, supervision, and data entry. I aim to contribute to organizational success through hard work, discipline, teamwork, and a strong commitment to professional responsibilities while continuing to develop my skills.
Experience
DPH Supervisor - Hbk Hypermarket - Cosmetic Section
(2024-08 - 2025-01)
- Supervised daily departmental activities of the cosmetics section.
- Coordinated with staff and maintained discipline and performance.
- Managed stock control, inventory, product display and pricing.
- Ensured product availability, proper floor presentation and customer satisfaction.
- Handled sales, customer queries and achieved sales targets.
Cosmetic In-Charge - Guliani Mart
(2024-03 - 2024-08)
- Managed the cosmetics section and ensured smooth operations.
- Provided guidance to customers about cosmetic products.
- Managed stock control, inventory and product display.
- Handled sales and daily section operations efficiently.
- Monitored expiry, returns and ensured shelf arrangement.
Cosmetic Manager - Dewatson Super Store
(2023-12 - 2024-03)
- Managed the cosmetics section and overall operations.
- Planned stock, monitored inventory and timely replenishment.
- Organized product display, pricing and promotional activities.
- Achieved sales targets and improved customer satisfaction.
Non-Food Floor In-Charge - Kufaya Super Market - Health & Beauty, Cosmetics
(2022-01 - 2023-01)
- Managed health & beauty (cosmetics) section and non-food floor operations.
- Ensured proper arrangement, availability and presentation of cosmetic products.
- Maintained smooth operations and excellent customer service.
- Supervised staff and handled inventory and floor schedules.
Non-Food Floor In-Charge - Amis Super Market - Health & Beauty, Cosmetics
(2021-01 - 2023-01)
- Managed daily non-food floor and cosmetics operations.
- Monitored stock, inventory, product display and floor cleanliness.
- Coordinated with management to achieve departmental targets.
Section In-Charge - Kufaya Super Market - Health & Beauty, Cosmetics
(2020-01 - 2022-01)
- Managed assigned section operations and staff.
- Ensured product availability, stock checking and proper display.
- Supported management in achieving operational and sales objectives.
- Maintained records and ensured customer satisfaction.
Sales Man - Health & Beauty, Imtiaz Super Market - Cosmetics
(2019-01 - 2020-01)
- Assisted customers in selecting cosmetic products and provided product information.
- Maintained product display and supported sales activities.
- Worked as a team member to achieve departmental goals.
- Handled billing, stock support and ensured customer satisfaction.
Data Entry Operator - Walls Distribution - AG&C
(2018-01 - 2019-01)
- Performed accurate data entry and maintained records.
- Updated and managed information in computer systems.
- Ensured data accuracy, consistency and confidentiality.
Education
Matriculation - Science - Board of Secondary Education Karachi Board
Intermediate - F.A / I.COM - Board of Intermediate Education Karachi Board
Diploma in Information Technology - Computer Education
