Kafayat Baloch

Finance professional with 10+ years of experience in hospital billing, revenue cycle management, and accounts receivable recovery at leading hospitals in Pakistan.

Currently Assistant Manager

Recovery at Bahria International Hospitals, responsible for recovery statements, panel claims, and credit-bill resolution across clinical departments. Skilled in hospital billing systems, SAP ERP, and Microsoft Excel, with a Master's degree in Economics. Seeking remote roles worldwide.

Assistant Manager Recovery at Bahria International Hospitals (2023-11 – Present)

• Prepare monthly recovery statements and progress reports tracking outstanding receivables for management review.
• Deliver invoices to patients and panel organizations via electronic, standard, and certified mail.
• Maintain comparison bills and forward verified billing documentation to the Accounts Department.
• Draft replies to panel queries and prepare covering letters to support timely claim settlement.
• Maintain billing and recovery records in both hard-copy and digital form.
• Advise engagement managers on recovery status and billing matters.

Billing Executive at Bahria International Hospitals (2021-05 – 2023-11)

• Prepared monthly billing statements and progress reports, plus daily summaries of credit bills.
• Issued invoices by entering service data and calculating charges accurately.
• Processed and monitored billing-related credit memos.
• Resolved credit-bill queries in coordination with Medical Affairs, Pharmacy, Radiology, Laboratory, and Cardiology departments.
• Collected, sorted, and maintained invoices, credit bills, and supporting documents for all panel bills.
• Coordinated with departments on data collection for billing and recovery reporting.

Senior Billing Officer / Billing Officer at Maroof International Hospital (2016-05 – 2021-05)

Billing Officer: May 2016 – January 2021 | Senior Billing Officer: February 2021 – May 2021

• Processed hospital billing end to end: entered service data, calculated charges, and issued invoices by electronic and postal mail.
• Maintained complete billing records and credit memos; prepared daily credit-bill summaries and monthly statements.
• Resolved credit-bill queries with clinical and support departments to clear panel claims.
• Compiled supporting documentation for panel bills, maintained comparison bills for Accounts, and responded to panel queries with covering letters.
• Promoted from Billing Officer to Senior Billing Officer in February 2021.

Assistant Accountant at Business Credit Information Pvt Limited (2013-07 – 2016-04)

• Prepared financial documents including invoices, bills, and accounts payable and receivable records.
• Entered financial data into accounting software and posted daily receipts to the correct accounts.
• Produced regular financial reports and supported budget, records, and statement preparation.
• Coordinated internal and external audits and processed business expenses.
• Reviewed computer-generated reports for accuracy, tracing errors back to their source and correcting them.

Master's Degree in Economics – National University of Modern Languages (NUML) (2011 – 2013)

Bachelor's Degree in Accounting – University of the Punjab (2008 – 2010)