Fida Ali

I am currently working as a Night Manager at Serena Hotel, Peshawar and also studying for an MPhil in Library and Information Science at the University of Peshawar. I have a Master's degree in Library and Information Science from the University of Peshawar and a Bachelor's degree in Pre-Engineering from Govt Degree College Chitral. He has extensive experience in the hospitality industry, particularly in front-office management. Before his current role, worked as a Shift Leader at Pearl Continental Hotel, where he managed reservations, handled guest complaints, and ensured smooth communication among staff. He was recognized as Supervisor of the Month and Employee of the Month for his outstanding performance. I have strong technical skills, including Opera PMS, KOHA, Calibera, SLIMS Library Management Software, and Microsoft Office, and also skilled in credit card processing, account management, and guest services. Fida is fluent in English, Urdu, Pashto, and Kehwor (Chitrali). motivated team player and a quick learner dedicated to providing excellent guest experiences.