Fida Ur rahman

Highly motivated and detail-oriented Cargo Supervisor with over 8 years of experience in the aviation and cargo industries. Proficient in managing air cargo operations, ensuring compliance with international regulations, and coordinating complex logistics processes. Expertise in cargo build-up, flight operations, ULD coordination, customs clearance, and freighter planning.

Proven ability to manage cross-functional teams, streamline processes, and enhance operational efficiency. Known for strong problem-solving skills and a commitment to safety and customer service. Adept at working in fast-paced environments and collaborating with multiple stakeholders.

Cargo Supervisor - Al Salamah Group (Saudia Cargo) - Riyadh, KSA

• Monitored Flight Operations: Overseeing C-Jet flight operations to ensure cargo safety and efficiency in all processes.
• Managed Cargo Build-Up: Coordinating cargo build-up and breakdown, ensuring proper load distribution and securing cargo as per airline regulations.
• Performed Stock Checks: Conducting regular inventory checks for ULDs and other cargo-related equipment to ensure accurate stock levels.
• Planned RFS Operations: Coordinating and planning Road Feeder Services (RFS) for timely cargo delivery and ensuring smooth intermodal transfers.
• Freighter Planning: Developing and implementing freighter schedules to optimize cargo handling and maximize load capacity.
• Handled Documentation: Ensuring the accurate preparation and management of shipping documentation, including airway bills and customs clearance papers.
• Dealt with Customs & GID: Managing relationships with customs authorities and handling GID procedures for clearance to ensure compliance with regulations.
• Managed Equipment & Facilities: Supervising the maintenance of cargo handling equipment and managing facilities to maintain operational readiness.

Cargo Agent (ULD Coordinator) - Al Salamah (Saudia Cargo) - Riyadh, KSA

• Managed ULD Coordination: Ensuring ULD availability and tracking ULD movements across different flights and locations.
• Handled Cargo Build-Up: Managing cargo build-up and breakdown, ensuring compliance with airline and IATA standards.
• Conducted Stock Inventory: Regularly conducting stock checks for ULDs to maintain accuracy in inventory management.
• Coordinated with Airlines: Liaising with multiple airlines for smooth cargo transfer and operational synchronization.
• Ensured Serviceability of ULDs: Inspecting ULDs to ensure they meet safety and operational standards.
• Handled Cargo Acceptance: Managing the acceptance process, including verification of cargo documentation and ensuring all regulations are met.
• Ensured DGR Compliance: Certified in Dangerous Goods Regulations (DGR CAT 8), ensuring safe handling and documentation for dangerous cargo.
• Supported Cargo Breakdown Area: Overseeing the breakdown of incoming cargo to ensure smooth delivery to respective destinations.

Passenger Services Agent - Celebi Nas Airport Services Pvt Ltd

• Checked-In Passengers: Efficiently checked in passengers at the counter, ensuring all travel documents were accurate and in compliance.
• Handled Documents Check: Conducted document checks for each flight and post-flight to ensure passenger safety and compliance with airline policies.
• Boarding Gate Management: Coordinated boarding gate activities, ensuring timely boarding and smooth passenger flow.
• Managed Baggage Mishandling: Addressed mishandled baggage incidents, including damage reports and follow-up actions through the World Tracer system.
• Supervised BMA/BBA Areas: Managed baggage makeup and breakup areas, ensuring smooth baggage flow and reconciliation.
• Coordinated with Multiple Airlines: Worked with Thai Airways, Air Arabia, Sri Lankan Airlines, and Ethiopian Airlines to deliver efficient passenger services.
• Implemented Passenger Service Procedures: Applied standard operating procedures for passenger handling, improving overall customer satisfaction.
• Ensured Flight Readiness: Prepared boarding gates and passenger areas, ensuring flights were ready for departure on time.

Customer Service Agent - Jet Airways

• Checked-In Passengers: Processed passenger check-in using the Saber Sonic SSCI system, ensuring accurate passenger information.
• Handled Documentation: Performed document checks for both pre-flight and post-flight stages, ensuring compliance with regulations.
• Managed Boarding Operations: Coordinated boarding operations, ensuring seamless flow of passengers onto the aircraft.
• Addressed Baggage Issues: Handled mishandled baggage reports and damage assessments through the World Tracer system.
• Baggage Reconciliation: Utilized the BRS (Baggage Reconciliation System) to track and reconcile baggage movements accurately.
• Flight Turnaround Coordination: Managed flight turnaround operations for aircraft, including A330 and B737 models, ensuring quick turnaround times.
• Received Specialized Training: Completed training in Basic Airport Handling and Guest First principles at Jet Airways.
• Supported BMA/BBA Areas: Monitored baggage makeup and breakup areas to ensure timely processing and loading of luggage.

Centralized Load Control Unit - Go Air

• Managed Load Control Operations: Coordinated load control for A320-neo and A320-ceo aircraft, ensuring weight and balance were within operational limits.
• Boarding Gate Coordinator: Managed boarding gate operations, facilitating timely and efficient passenger boarding.
• Handled Ticket Reservations: Processed passenger ticket reservations, ensuring accurate bookings and customer satisfaction.
• Collaborated with Operations: Worked closely with flight operations teams to ensure seamless communication and coordination.

Bachelor of Science - BISE Peshawar (2013)

Intermediate - BISE Peshawar (2011)

Matriculation - BISE Peshawar