Fahad Masood

Parts professional with 5+ years sourcing OEM and aftermarket automotive parts across international markets. Skilled in procurement, supplier negotiation, inventory management, and customer coordination.. Proven success in sourcing high-demand vehicles through advanced market research and client consultations, leading to the completion of over 200 part orders and supporting 50 vehicle restorations.

Skilled in negotiations, logistics coordination, and maintaining high-quality sourcing standards. Committed to driving value and growth within the automotive industry by leveraging expertise in customer acquisition and relationship management.

Automotive Export Lead Generator (Freelance) - Importlancer - Islamabad, Pakistan

(2025-01)

• Prospected and generated high-quality international leads through targeted outreach, market research, and networking, emphasizing high-potential Caribbean markets to identify and attract premium clients.
• Conducted personalized client consultations to align services with budget, needs, and preferences.
• Leveraged expertise in Japanese auto auctions to source high-demand vehicles.

Parts Manager - Fahari Trading Japan - Inashiki, Japan

(2022-06 - 2024-12)

• Sourced genuine OEM and aftermarket automotive parts via Yahoo! Auctions Japan, managing part number and chassis code searches, bidding, price negotiations, payment coordination, and logistics for both domestic and international shipments.
• Oversaw procurement for a variety of vehicle types including 660cc Kei cars, sedans, SUVs, vans, and light trucks, successfully completing over 200 part orders and facilitating the export of 50 restored vehicles.
• Applied technical knowledge, quality verification, and negotiation skills to ensure cost-effective sourcing, timely delivery, and adherence to high-quality standards in automotive parts procurement.
• Received and inspected auction shipments at the warehouse, verifying part conditions, authenticity, and compatibility against order specifications prior to signing delivery documents and updating inventory records.
• Managed physical inventory organization, repackaging received parts for restoration projects or export, and coordinated reverse logistics for defective or mismatched items with suppliers/sellers.
• Maintained precise procurement and stock records, tracking shipment statuses, delivery timelines, and supplier performance to optimize future sourcing decisions and minimize downtime in vehicle restoration workflows.

Sales and Service Manager - Pak Japan Motors - Islamabad, Pakistan, Funako, Japan

(2017-10 - 2022-06)

• Managed and expanded a robust customer base across Japan (1 year) and Pakistan (5 years), handling over 50 customer interactions daily while nurturing strong client satisfaction.
• Acted as a dedicated service advisor, delivering expert guidance on vehicle maintenance, repairs, and upgrades to ensure optimal performance and foster client trust.
• Diagnosed customer vehicle issues through detailed consultations, recommended tailored service solutions, and coordinated with workshops for timely execution of repairs.
• Coordinated sales operations, leading regular meetings and coaching sales teams to enhance closing rates and overall performance across both markets.
• Negotiated pricing, payment terms, and delivery conditions with international clients, while physically inspecting automobile markets for parts procurement.
• Effectively engaged with overseas clients, providing strategic guidance to enhance vehicle sales, resulting in sustained growth in customer acquisition and sales volume.

NOC Site Access Expert - Telenor Pakistan - Islamabad, Pakistan

(2013-04 - 2017-03)

• Held 12-hour responsibilities encompassing both day and night shifts.
• Ensured the security and safety of Telenor Pakistan's technical assets.
• Promptly escalated security, legal, theft, and regulatory issues to the Field Operations team.
• Monitored and enforced security policies, ensuring timely access for operational teams.
• Fostered a customer-focused environment within the team, both internal and external.
• Tracked all activities performed by engineers at various sites.

NOC BSS & Power Infrastructure Officer - Telenor Pakistan - Islamabad, Pakistan

(2008-10 - 2013-03)

• Managed 12-hour day/night shifts while monitoring radio network interfaces, ensuring proactive analysis and follow-ups.
• Analyzed blocked resources on radio interfaces and performed timely escalations to minimize downtime.
• Collaborated with vendor teams and field operations for routine BSS operations and planned activities.
• Generated trouble tickets, engaged higher-level vendor support, and established standard operating procedures for escalations.
• Achieved 99.9% nationwide radio service uptime through effective management and reporting.

DAE - Telecommunication Information Technology & Network Systems - Peshawar University UOP (2004-04 - 2007-01)