Gulab Charan
CUSTOMER SERVICE & SALES • LITERARY WRITER • EDUCATOR
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About
Versatile and communicative undergraduate with experience in outbound sales (BPO), education, and literary writing. An avid reader with 50+ books studied across Urdu, Sindhi, and English literature, and a dedicated tahreer (prose) writer. Volunteered as an organizer at the Sindh Literature Festival. Strong verbal and written communication in English and Urdu, with a reliable and adaptable work ethic suited for customer-facing and content-driven roles.
Experience
Volunteer Organizer - Sindh Literature Festival
3 Days
- Assisted in organizing and coordinating a 3-day literary festival with multiple events
- Managed volunteer teams and supported speaker/session coordination
- Engaged with authors, poets, and literary figures from across Sindh and Pakistan
- Gained firsthand experience in event management and cultural programming
Outbound Sales Agent - Call Centre (BPO)
Canada Campaign (Rogers Packages)
- Sold telecom packages to Canadian customers via outbound calls, consistently meeting targets
- Operated dialer software and maintained professional client communication in English
Teacher — English, Mathematics & Science - Smart School (SEF), Umerkot - Umerkot
Primary & Middle Classes
- Delivered structured lessons and maintained records for primary and middle-level students
- Utilized educational technology to enhance classroom engagement
Teacher — English, Mathematics, Urdu & Social Studies - Modern School System, Umerkot - Umerkot
Classes 5th to 8th
- Managed multi-subject curriculum delivery and classroom coordination for grades 5–8
Education
Bachelor of Engineering - Information Security Engineering - Dawood University of Engineering & Technology
Intermediate - Pre Engineering Group - BISE Mirpurkhas (2022-01 - 2024-12)
