Hafiz Aneeq Faisal

EHR Analyst and Clinical Informatics Specialist with 2+ years at MTBC (CareCloud), a US-based healthcare technology company serving 40,000+ providers. Proven track record in EHR workflow optimisation, HIPAA-compliant PHI governance, CPT billing operations, and cross-functional collaboration with QA and DEV teams. Clinical background in physiotherapy provides direct understanding of how providers interact with health systems — translating into faster implementation cycles and higher-quality clinical documentation.

HIPAA certified.

Targeting Clinical

Informatics or EHR Analyst roles contributing to UAE digital health transformation initiatives including Malaffi, NABIDH, and DHA interoperability frameworks.

Clinical Informatics Analyst & EHR Operations Specialist at MTBC (CareCloud) (2024-09 – Present)

US-Based Healthcare Technology Company

• Improved EHR workflow efficiency by 30% by auditing and optimising clinical documentation pipelines across scheduling, diagnostic records, and patient notes for US-based healthcare providers on the CareCloud platform.
• Reduced surgical authorisation processing errors by identifying billing discrepancies and applying CPT coding standards, achieving 98%+ claims compliance across insurance submissions.
• Strengthened HIPAA-compliant PHI data governance by conducting regular audits and implementing systematic quality checks across all electronic health record transactions.
• Accelerated QA cycles by 20% by collaborating with DEV and QA teams on EHR software testing, bug identification, and clinical workflow optimisation — including working knowledge of HL7/FHIR standards governing US healthcare data exchange and interoperability.
• Enhanced stakeholder outcomes by training operational staff on EHR platform usage and presenting workflow improvement recommendations to non-technical management, improving SLA adherence across authorisation queues.
• Supported data migration readiness by documenting existing workflows and flagging interoperability gaps between billing, scheduling, and clinical decision support modules during system update cycles.

Physiotherapist & Clinical Documentation Officer at The Physiotherapy Clinic (2024-01 – 2024-07)

• Improved documentation accuracy by maintaining structured clinical records and patient progress reports across a caseload of 20+ active patients using digital database systems.
• Reduced treatment deviation risk by collaborating with multidisciplinary teams to design, implement, and modify individualised rehabilitation programmes aligned with evidence-based protocols.
• Increased patient adherence rates by educating patients on self-management techniques and guiding them through physiotherapy protocols, resulting in measurable functional improvement across tracked cases.

Physiotherapist — Clinical Training at Benazir Bhutto Hospital (2023-09 – 2023-12)

Tertiary Care Public Hospital

• Delivered evidence-based physiotherapy assessments and treatment under senior supervision across a high-volume tertiary care setting, managing diverse acute and chronic patient presentations.
• Improved patient self-management outcomes by designing and delivering structured education sessions on injury prevention and condition-specific rehabilitation techniques.
• Maintained systematic outcome documentation by monitoring and adapting treatment plans based on patient response, contributing to department-wide clinical record accuracy.

Physiotherapist — Clinical Training at Holy Family Hospital (2023-03 – 2023-08)

Tertiary Care Public Hospital

• Built cross-functional clinical competency by working within multidisciplinary teams to coordinate patient care, prevent condition escalation, and apply therapeutic modalities under senior physiotherapist supervision.

Doctor of Physical Therapy in Physical Therapy – Rawalpindi Medical University (RMU) (2018-02 – 2024-02)

Intermediate Pre-Medical in Pre-Medical – Fauji Foundation College (2014 – 2016)