Hammad Saeed
Sales And Business | Customer Relation | Healthcare Sales
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About
Energetic and result-driven professional with a strong foundation in Medical Devices Quality Management and Retail Branch Operations, currently pursuing a BS in Sales & Marketing. Possesses deep technical product knowledge from the healthcare manufacturing sector combined with proven customer service, cash handling, and negotiation skills. Eager to leverage this unique blend of technical expertise and commercial education to drive business growth as a Medical Sales / Business Development Officer in Islamabad.
Experience
Quality Assurance (QA) Officer - NISA SF (Pvt.) Ltd. Medical Devices Manufacturer
(2025-07)
ISO 9001;2015, 14001:2015, 45001, 13485 and 10993 certified company
- Gained deep technical understanding of medical product specifications and compliance under ISO 13485 (Medical Devices Standard), specializing in a wide range of disposable medical devices including Syringes, IV Catheters, IV Sets, IV Burettes, BT Sets, Suction Tubes, Feeding tubes and Scalp Vein Sets.
- Coordinate with production teams to ensure smooth operational workflow.
- Performed incoming material inspection, quantity verification, and AQL-based sampling in accordance with quality procedures.
- Maintained high-accuracy quality documentation, Batch Manufacturing Records (BMRs), and compliance reports.
- Utilized technical product insights to understand customer requirements and healthcare standards.
Branch Manager and accountant - HFC – Food point.
(2024-01 - 2025-06)
- Managed complete branch operations and ensured smooth daily business activities.
- Supervised staff, assigned daily tasks, and monitored overall team performance.
- Managed inventory, stock availability, and strict cash handling.
- Prepared daily sales reports and financial records.
- Built positive customer relationships through excellent service.
- Handled customer complaints professionally and resolved issues promptly.
- Contributed to operational efficiency and customer satisfaction.
Physics Teacher - Umbrella Science Academy.
(2023-04 - 2023-12)
- Delivered engaging Physics lectures and developed structured lesson plans.
- Strengthened personal communication, public speaking, and presentation skills.
Customer Services Representative - Mars BPO
(2022-08 - 2023-04)
- Assisted international customers regarding insurance services.
- Resolved customer concerns using effective communication skills.
- Maintained professional relationships with customers.
Education
BS - Sales and marketing - Virtual University of Pakistan
F.SC - Pre-Engineering - Islamabad Model College for Boys F-7/3 (2024)
Matric - Science - Islamabad Model College for Boys F-7/3 (2022)
