Hams ELAHI Unknown

Detail-oriented Business & Systems Analyst with progressive experience across ERP implementation, SQL-driven data analysis, RDLC report development, and supply chain operations. Skilled at bridging the gap between business stakeholders and technical teams — translating complex requirements into actionable functional specifications. Track record of delivering reliable ERP modules, restoring database performance, and training end users across HR, Accounts, Sales, and Billing functions in the real estate and textile sectors.

Business System Analyst - SHE Technologies - Lahore, Pakistan

(2025-06)

Domain: Real Estate ERP — Property Management, Sales, Accounts, HR, CRM & Complaint Management Modules

• Led end-to-end business requirements gathering for real estate ERP modules, converting stakeholder inputs into detailed functional and technical specifications adopted by the development team.
• Authored and executed optimized SQL queries for data validation, root-cause analysis, and executive reporting, reducing manual reporting turnaround time.
• Identified, debugged, and resolved critical defects in RDLC reports and updated stored procedures, improving report accuracy and system reliability.
• Performed database restoration and performance tuning, ensuring zero downtime for mission-critical property management and billing systems.
• Facilitated User Acceptance Testing (UAT) and collaborated with developers to close defects prior to module go-live.
• Conducted structured end-user training sessions on HR, SAMS, Accounts, and Billing modules for multiple client organizations, accelerating adoption.
• Served as the primary liaison between business clients and the technical team, managing change requests and ensuring timely delivery of system enhancements.

Supply Chain Officer - Nishat Mills Ltd. - Lahore, Pakistan

(2024-12 - 2025-06)

One of Pakistan's leading textile manufacturers — cotton, polyester & blended fabrics for domestic and international export markets.

• Coordinated end-to-end logistics operations including procurement scheduling, inbound/outbound shipment tracking, and warehouse inventory management.
• Managed supplier relationships and negotiated delivery timelines to prevent production bottlenecks and ensure continuity of supply.
• Streamlined procurement workflows and maintained accurate inventory records, contributing to reduced stock discrepancies.
• Generated weekly supply chain performance reports and KPI dashboards using Excel to support management decision-making.
• Monitored order fulfillment cycles and coordinated with production teams to align supply with demand planning schedules.

Sales & Operations Intern - DirAction - Lahore, Pakistan

(2024-02 - 2024-06)

Software house specializing in mobile app development, web development, and AI/ML solutions.

• Supported business development by identifying leads, engaging prospective clients, and contributing to the sales pipeline for technology solutions.
• Assisted in talent acquisition — sourcing, screening, and coordinating interviews for technical and non-technical roles.
• Contributed to internal process improvement initiatives, enhancing operational efficiency across the sales and recruitment functions.

Bachelor of Science - Economics - Superior University, Lahore (2020-10 - 2024-07)

Aspire Leaders Program - Leadership & Organizational Development - Harvard University (2023-01 - 2023-06)

Intermediate - Pre-Engineering / F.Sc.

• M.A.O.

College

Lahore (2018-01 - 2020-01)

Matriculation - SSC - Tehzeeb Islami High School (2016-01 - 2018-01)