Harel

I bring hands-on experience in customer service and campaign execution, pairing a structured, data-aware approach with clear communication and problem-solving to deliver reliable results. I thrive on translating complex inquiries into practical steps, coordinating teams, and maintaining accuracy and compliance in every interaction.

Customer Sales Representative - Kents Rings BPO

(2021-12 - 2023-08)

• Engaged with clients to promote services, efficiently handled inbound/outbound sales calls, and consistently achieved monthly sales targets while ensuring high satisfaction.

Customer Sales Representative - Global Lead Force (GLF)

(2023-09 - 2024-01)

• Generated leads, pitched services to potential clients, and successfully closed sales through persuasive communication, contributing to market growth.

Immune/Neuro Campaign - Hawkins BPO

(2025-03 - 2025-04)

• Provided customer service support on the Immune/Neuro Campaign by assisting patients/healthcare providers, handling specialized inquiries, ensuring accurate data entry, and meeting strict compliance standards.

Trademark Campaign - Trademark LLC

(2025-05 - 2025-07)

• Assisted in running trademark awareness campaigns, interacted with clients for professional registrations, and managed accurate documentation for smooth execution.

CSR / Insurance & Shipment Department - Hawkins BPO

(2025-04 - 2026-02)

• Delivered high-quality customer service in the Insurance Department by assisting clients with policy details, claims status, billing inquiries, and resolving issues efficiently.

Sales Executive - Synapse Labs

(2026-05 - 2026-06)

• Provided telecom service solutions to prospective and existing clients, handled customer inquiries, explained service plans and features, and supported sales activities to achieve business targets while maintaining high customer satisfaction.

Intermediate - Computer Science - St. Patrick's College (2024 - 2026)

Matriculation - Bio-Science - St. Patrick's High School (2022 - 2024)