Haris Shoaib

Tile Search & Examiner - Stewart Limited

Share Buyback Analystt - 2IQ

Receive and review buyback-related data through internal platforms
Verify the accuracy of timelines, amendments, and cancellations associated with each buyback event
Cross-reference data using official sources including company investor relations pages, stock exchange filings, and regulatory disclosures
Accurately classify buyback events (e.g., On-Exchange, Off-Exchange, Initiation, Completion, Cancellation, etc.) based on available data
Identify discrepancies or incomplete data and raise issues promptly to the supervising analyst or Team Lead for further review
Ensure that all verified data is accurately updated in the internal system or portal within defined deadlines

Quality Assurance Executive - Systems Limited

To conduct the routine audit against the leads as per the specified sample size
To coordinate with the clients over the email for the feedback on the rush files & orders
To complete the assign KPI as per adherence and Quality
To participate in client calls & training Sessions for process Optimization
To maintain the RED books and update SOPs as per the addendum by the clients
To seek approval& access from the client over the newly deployed staff on the process
To conduct, huddles and Updates with the related teams across the board followed by the signoffs
To assist operations during their run time Queries

Customer Relationship Officer - Ibex

To compile the customer feedback at day end for performance card
To answer Inbound calls & response to the client concerns
To access client data base for restoration and adjustment related cases
To log the tickets under CMS (Complain Management Systems) and feedback the clients about their issues
To compile client feedback for management data
To run the shift end reports and share with the lead supervisor against the fulfilment of targets
To Manage Monthly targets of Quality & adherence
To communicate cross with departmental teams for the issue resolutions
To ensure and update with the product related information, Addendums, change in Procedure etc

Customer Relationship Officer - Abacus

To answer Inbound calls & response to the client concerns
To access client data base for restoration and adjustment related cases
To log the tickets under CMS (Complain Management Systems) and feedback the clients about their issues
To compile client feedback for management data
To run the shift end reports and share with the lead supervisor against the fulfilment of targets
To Manage Monthly targets of Quality& adherence
To communicate cross with departmental teams for the issue resolutions
To ensure and update with the product related information, Addendums, change in Procedure etc

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