Haroon Rasheed

To obtain a full time position in a multinational organization which offer a professional working environment and enables me as an experienced employee to grow the business while meeting the corporation goals.

Branch Manager - MINISO (Fashion & House Hold Store)

(2022-05 - 2023-12)

• Responsible for managing the efficient, effective and profitable operation of the entire store.
• Effective analysis of available data to identify and interpret store-specific business opportunities.
• Efficiently manage profit and lose to achieve all store financial and expenditure targets.
• Accurately evaluate payroll reports and employ optimal scheduling to meet payroll goals.
• Extensive working knowledge of forecasting and budgeting.
• Recognized for creating a positive store environment and building a team of top performers to drive customer service and sales.

Store Manager - HCANSY LIFE (Fashion & House Hold Store)

(2019-04 - 2021-07)

• Responsible for managing the efficient, effective and profitable operation of the entire store.
• Effective analysis of available data to identify and interpret store-specific business opportunities.
• Efficiently manage profit and lose to achieve all store financial and expenditure targets.
• Accurately evaluate payroll reports and employ optimal scheduling to meet payroll goals.
• Extensive working knowledge of forecasting and budgeting.
• Recognized for creating a positive store environment and building a team of top performers to drive customer service and sales.

DI(Distilled ionization) water plant operator - MARTIN DOW MARKER LTD - FORMERLY MERCK

(2015-04 - 2019-04)

• Monitor operating conditions, meters, and gauges.
• Inspect equipment on a regular basis.
• Collect and test water and sewage samples.
• Record meter and gauge readings, and operational data.
• Operate equipment to purify and clarify water, or to process or dispose of sewage.
• Ensure safety standard are met.
• Add chemical, such as sodium hydroxide, sodium hydrosulphate.

CSR (Customer Service Representative) - ZONG (Franchise)

(2013-05 - 2015-03)

• Prepare product or service reports by collecting and analyzing customer information
• Contribute to team effort by accomplishing related results as needed
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools
• Meet personal/team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies
• Resolve customer complaints via phone, email, mail
• Greet customers warmly and ascertain problem or reason for calling

BA - BALOCHISTAN UNIVERSITY (2013 - 2021)

FSC - GOVT SCIENCE COLLEGE QUETTA (2013)