Haseeb Asad

Detail-oriented professional with 3+ years of experience supporting US-based clients in healthcare operations, customer support, business development, and virtual assistance. Skilled in-patient record review, documentation management, CRM administration, client communication, scheduling, reporting, and cross-functional coordination. Experienced in remote work environments with strong organizational, problem-solving, and communication abilities.

Currently pursuing a Bachelor's degree in Data Science with additional training in medical billing, coding fundamentals, AI, customer care, and stakeholder communication.

Pre-Encounter Review Specialist at One Oak Medical (2025-12 – 2026-06)

• Review patient charts, demographics, insurance information, referrals, and prior authorization before the scheduled appointments.
• Identify and resolve incomplete or inaccurate records, obtain missing documents and authorizations to ensure encounter readiness.
• Coordinated with patients, providers, and insurance payers to verify benefits, follow up on authorization requirements, and maintain accurate, HIPAA-compliant documentation.

Virtual Development Manager at Elevate Business Solutions (2024-09 – 2025-12)

• Supported US-based operations by managing CRM records, performance tracking, reporting, scheduling, and follow-up activities.
• Coordinated communication between clients, representatives, and management teams to ensure smooth workflow execution.
• Maintained operational documentation and assisted with outreach and business development initiatives.

Customer Sales Agent at IBN Trucking (2024-05 – 2024-12)

• Provided customer support through multiple communication channels while ensuring timely issue resolution.
• Assisted with SEO activities, content creation, and customer engagement initiatives.
• Maintained accurate records of customer interactions and service requests.

Virtual Assistant & Customer Support Specialist at Freelance (2022 – 2024)

• Promoted company services, converted leads, and achieved monthly sales targets.
• Assisted clients with customer inquiries, documentation, and business coordination activities.
• Delivered customer-focused solutions to improve client satisfaction.

Bachelor of Computer Science in Computer Science – Virtual University, Lahore (2024)

FSC (Pre-Engineering) in Pre-Engineering – GCU College, Lahore (2021 – 2023)