Assistant Manager IT at Sapphire Finishing Mills (2024 – Present)
- Oversee the organization's IT infrastructure, ensuring secure, stable, and efficient operations across all departments.
- Manage enterprise network and system administration, including LAN/WAN, Windows/Linux servers, Active Directory, VMware ESXi, and Hyper-V environments.
- Administer the data center, including server provisioning, storage management, capacity planning, and infrastructure availability.
- Plan and execute IT infrastructure upgrades while implementing backup, disaster recovery, and business continuity strategies.
- Configure and maintain enterprise firewalls, VPNs, Microsoft Azure, and Microsoft 365 services to ensure secure and reliable IT operations.
- Monitor infrastructure performance (PRTG), improve service availability, reduce downtime, and prepare IT KPI reports for senior management.
- Lead, mentor, and support the IT team by assigning tasks, monitoring performance, and assisting with complex L2/L3 technical issues.
- Maintain IT documentation, network diagrams, SOPs, and security standards, and collaborate with vendors and business stakeholders to drive continuous operational improvements.
IT Support Specialist at LucrumERP (2024 – 2025)
- VMware ESXI Deployment, Maintenance, and Replication.
- Experience with vSphere Deployment and Troubleshooting.
- Application backup and restoration.
- Linux / Microsoft Windows Server / VMWARE Administration
- Providing technical support for Microsoft 365 issues, resolving user problems, and optimizing performance
- System/Network Administration and IT Support.
- Collaborate with cross-functional teams on IT-related projects.
- Implement and monitor security measures, including firewalls and antivirus.
- Perform regular system backups and ensure data recovery processes are in place.
- Apply software updates, patches, and fixes to keep systems up-to-date.
- Troubleshoot and resolve system and network issues promptly.
- Maintain documentation of system configurations and procedures
L2 Engineer DevOps at Keepcodein (2024)
- Designed and implemented robust cloud solutions utilizing AWS services, including EC2, VPC, S3, and Route 53, ensuring high availability, security, and scalability.
- Configured and managed secure VPN connections to facilitate data transmission between on-premises networks and AWS.
- Automated infrastructure deployment processes using AWS CloudFormation and scripting languages such as Bash and PowerShell.
- Deployed and maintained containerized applications using Docker, enhancing application portability and deployment efficiency.
- Configured and optimized load balancers to distribute incoming application traffic across multiple instances, improving performance and reliability.
- Developed serverless solutions using AWS Lambda, reducing operational overhead and enhancing scalability.
- Administered IIS servers, ensuring the availability and security of hosted web applications
L2 Engineer at The E-Solution (2021 – 2023)
- Technical support to internal and external customers, resolving escalated issues related to IT infrastructure, systems, and applications
- Utilizing advanced troubleshooting techniques to identify root causes and implement effective solutions
- Managed and maintained Windows and Linux server environments, including installation, configuration
- Strong technical knowledge of IT infrastructure components, including servers, routers, switches networking, and storage systems
- Collaborated with cross-functional teams to plan and execute IT projects, including system upgrades and deployments
- Performed routine maintenance and updates on servers and network equipment to maintain optimal performance and security
- Install and commission CCTV security cameras, ensuring comprehensive security coverage and system reliability
Network Development Supervisor at ASK Development (2024)
6 Month Project
- Ensuring all Optical fiber project phases are executed according to detailed engineering diagrams and schedules
- Worked closely with vendors to implementation of Optical fiber network projects and meet deadlines on time
- Enforce Environmental, Health, and Safety (EHS) standards among vendor labor workers, conducting regular safety training sessions
- Monitor the quality of work performed by vendors
- Ensuring compliance with technical specifications and company standards.
- Resolved technical and logistical issues during projects
- Prepare detailed MB reports on project progress
Customer Premises Equipment Installation (CPEI) at ASK Development (2015 – 2017)
- Hardware installation and supervision for routers, battery banks, TAG blocks, and DSLAMs at PTCL exchanges and user locations.
- Using static IP addresses to install and configure VPNs for the banking industry and IP CCTV cameras
- IPTV (Smart TV) configuration, and troubleshooting.
- Installation of DSLAMs (Alcatel, Huawei, and ZTE) is mentioned.
- Setting up and installing LANs, WLANs, and WANs Networks
- Supporting the network's design and implementation; resolving LAN connectivity problems.
