Haseeb Shahid

Motivated BBA (Marketing) graduate with 2+ years of experience in customer support and inventory management. Skilled in handling customer queries, complaint resolution, and delivering high-quality customer experiences. Proven strengths in communication, problem-solving, and operational efficiency. Quick learner with strong work ethic, seeking a growth-oriented role to contribute to organizational success.

Customer Support Representative - Abacus Consulting (Dari Mooch)

(2025-01)

• Provided customer support via chat and calls including orders, products, complaints and social media posts.
• Ensured high customer satisfaction, high-quality service and feedback.
• Managed order tracking, returns, and issue resolution efficiently.
• Maintained professional communication to build customer trust.
• Escalated complex and critical issues to relevant teams.

Inventory Assistant - Askari Woolen Mills

(2023-01 - 2024-12)

• Monitored incoming and outgoing inventory efficiently, including accurate inventory records and stock levels.
• Improved stock handling, storage, and organization processes to eliminate inventory discrepancies.
• Coordinated with departments for stock availability
• Prepared inventory reports and maintained documentation
• Followed company policies for inventory control and safety

Intermediate in FSC (Pre-Medical) - Pre-Medical - Unique Group of Colleges, Lahore (2018-01 - 2020-12)

BBA (Marketing) - Marketing - Minhaj University Lahore (2020-01 - 2024-12)