Hasnain Tahir

Motivated and detail-oriented professional seeking to launch a career in Medical Billing and Revenue Cycle Management (RCM). Brings a strong foundation in customer support, live chat support, order management, and communication, built through direct experience handling high volumes of transactions accurately and efficiently. Reliable, quick to learn new systems, and committed to applying strong data entry, computer proficiency, and problem-solving skills to insurance verification, charge entry, payment posting, claims processing, and denial follow-up in a healthcare billing environment.

Social Media Manager - Botella Flaske

(2025-03)

• Processed and tracked thousands of customer orders with a strong focus on accuracy and attention to detail, similar to the precision required for claims and charge entry.
• Managed returns, refunds, and account adjustments in a timely manner without negative feedback — directly transferable to payment posting and reconciliation tasks.
• Provided live chat support and real-time delivery updates, resolving customer queries efficiently.
• Coordinated logistics for media events, reducing associated costs by 15% through organized planning.

Customer Support Representative - MindBridge

(2026-02 - 2026-04)

• Resolved customer complaints and inquiries accurately and efficiently via live chat support, often in record time.
• Maintained clear, professional written communication while managing a high volume of customer queries — a core skill for insurance and patient billing correspondence.

Creative Manager - Meerzah

(2024-08 - 2025-02)

• Analyzed performance metrics to guide strategy, strengthening analytical and data-review skills applicable to claims and denial analysis.
• Led a team of writers, improving output quality and consistency by 30% through close review and quality control.

Videographer - Atrium

(2023-07 - 2023-09)

• Developed video content for diverse projects, strengthening organizational and project-coordination skills.

Bachelors - Mass Communication - NUML Lahore (2020 - 2024)

Intermediate - I.Com - Govt. Islamia College, Civil Lines (2018 - 2020)

Matriculation - Computer Science - New Crescent School (2016 - 2018)