Hassan Ali

High-achieving Information Technology professional graduating with a 3.54 CGPA, specializing in secure network administration, infrastructure monitoring, and defensive cybersecurity operations. Proven practical expertise implementing network configurations (DHCP/DNS), conducting network reconnaissance and traffic monitoring via Nmap scanning, and designing end-to-end cloud automation pipelines using n8n integrations. Solid engineering foundations demonstrated through architecting a centralized regional Cyber Awareness & Reporting Platform (CARP) aligned with the ISC2 framework principles.

Seeking to leverage strong technical troubleshooting capabilities, technical support agility, and hands-on risk assessment skills to drive impactful digital transformation within innovative corporate networks and infrastructure teams.

Virtual Assistant (Operations & Supply Chain Analytics) at Proravens Agency (2023-11 – 2024-08)

• Managed quantitative sourcing models and wholesale product matrices, executing risk assessments for cross-border digital operations.
• Analyzed complex vendor pricing points and market demand statistics to optimize budget allocations and minimize logistical vulnerabilities.
• Leveraged platform analytics to streamreal-time tracking data, reducing inventory overhead costs through structured process engineering.

Chat Support Executive at RSB Tech (2025-05 – 2025-11)

• Maintained a 4.8 / 5.0 customer satisfaction rating while auditing, diagnosing, and resolving technical system bugs for 100+ user profiles daily.
• Logged systemic digital vulnerabilities and created a rapid-action internal troubleshooting knowledge base to minimize resolution times.
• Identified backend operational bottlenecks and pitched data-driven workflow modifications directly to executive leadership.

Bachelor of Science in Information Technology – The Islamia University of Bahawalpur (2022-08 – 2026-07)