Hina Khan

Psychology graduate from University of Central Punjab with strong interest in Organizational Psychology and HR, complemented by experience as an HR Executive handling HR and operations. Experienced in DSM-5 diagnostics through clinical internship and skilled in communication, mental health advocacy, and supporting cross-cultural organizational growth. Eager to leverage diverse experiences for personal and professional development.

HR Executive and Operation Manager at WGS Technologies (2024-12 – Present)

Managed end-to-end HR operations and overall company operations

• Managed end-to-end recruitment including job postings, candidate screening, interview coordination, and onboarding.
• Maintained employee records and HR documentation while ensuring confidentiality and data accuracy.
• Monitored employee attendance and leave records and assisted with payroll coordination.
• Supported the development and implementation of HR policies and procedures.
• Addressed employee concerns and helped maintain positive employee relations.
• Coordinated training and development activities to support employee growth.
• Ensured compliance with company policies and labor regulations while assisting with administrative operations.
• Handled overall operations of the Company

HR Internship at BPO (Call-Center) (2024-04 – 2024-10)

HR support in fast-paced BPO environment

• Supported end-to-end recruitment, including sourcing, screening, and interview coordination in a fast-paced BPO environment
• Maintained accurate HR records, databases, and assisted in attendance and payroll data management
• Facilitated onboarding processes, including documentation, orientation, and handling employee queries
• Contributed to employee engagement initiatives and ensured compliance with HR policies and procedures

Call Centre Agent (2022-06 – 2023-05)

Customer service representative

• Provided customer service with effective communication and inquiry handling.
• Resolved customer issues promptly while meeting performance targets.

Bachelor of Science in Psychology – University of Central Punjab, Lahore (2026-02)

FSC (Pre-Med) in Science – Punjab Group of Colleges, Lahore (2019 – 2021)