Huma Wajid

Compassionate and detail-oriented Patient Coordinator with 01 years of experience in providing exceptional patient care and streamlining administrative processes. Skilled in managing patient appointments, maintaining accurate medical records, and coordinating communication between patients, healthcare professionals, and insurance providers. Adept at creating a welcoming environment, ensuring patient satisfaction, and improving the overall patient experience.

Patient Coordinator/Dental Billing Executive at Techizer Pvt Ltd. (2024-01 – Present)

• Claim Processing: Accurately and efficiently process dental insurance claims using appropriate coding (CPT, ICD-10, ADA) and submission systems. Ensure claims are submitted within the required time frames to avoid delays in reimbursement.
• Insurance Verification: Verify patient insurance eligibility, benefits, and coverage details. Ensure that necessary pre-authorizations are obtained for procedures that require approval.
• Billing & Coding: Ensure proper coding for dental procedures and diagnoses. Prepare and submit clean claims to insurance companies, reducing the number of rejections and denials. Review and correct any claim discrepancies.
• Patient Billing: Prepare and send patient statements. Communicate effectively with patients regarding outstanding balances, payment plans, and insurance information. Ensure timely collection of patient payments.
• Account Reconciliation: Regularly reconcile patient accounts to ensure all claims are paid in full and resolve any discrepancies. Monitor insurance payments, denials, and underpayments, following up as necessary to secure proper reimbursement.
• Customer Service: Provide outstanding customer service to both patients and insurance companies by addressing inquiries, explaining billing procedures, and resolving issues related to billing or insurance claims.
• Documentation: Maintain accurate records of billing information, claims submissions, and payment histories. Ensure compliance with all HIPAA regulations regarding patient confidentiality and data security.

DENTAL SURGEON at Ameen Diabetic & Associates, Karachi (2018-01 – 2019-01)

LECTURER at Liaquat College of Medicine and Dentistry (2012-11 – 2017-12)

House Officer at Fatima Jinnah Dental College (Institute of Dentistry), Karachi (2010-01 – 2011-01)

Bachelors Of Dental Surgery in Dental Surgery – FATIMA JINNAH DENTAL COLLEGE (2005-01 – 2010-12)