Humaiz Malik
Prompt Engineer | Creative Content Generator
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About
Data annotator working on egocentric video for AI training data. I split first-person footage of hands-on work into timed action segments, then write labels and summaries that stick to what is visible on camera. Before this I spent four years in high-volume customer support and was promoted to team lead for 50+ agents. I have also freelanced as a video editor and designer since 2018.
Experience
Data Annotator at Shift (2026-07 – Present)
- Segment first-person footage of cooking, cleaning, assembly and trade work into timed actions, cutting on transitions and landing contact edges frame by frame.
- Group repeated cycles into single segments of 10 seconds or less so clips don't end up over-fragmented.
- Write imperative labels naming the hand, verb and object for each action, plus a short third-person summary for every clip.
- Rewrite the AI-generated draft on each clip by hand and keep sessions above the 97% quality bar.
- Built offline checkers and a scoring protocol that catch formatting and semantic errors before submission.
AI Data Annotator / RLHF Contributor at Outlier and DataAnnotation (2026-03 – 2026-06)
- Completed RLHF and text annotation tasks used to train and evaluate AI models, following written guidelines across large batches.
Customer Support Team Lead at Mindbridge (2022-03 – 2026-02)
- Started as a Customer Support Specialist on the Talabat campaign, handling high-volume chat and email under tight SLAs and frequently changing SOPs.
- Took escalations and complaints. Named Agent of the Month several times, twice in a row.
- Promoted to Team Lead for 50+ agents, running daily operations, performance reviews and escalations.
- Tracked cases and reported on them in Salesforce, Zapier and Hurrier.
Freelance Video Editor and Graphic Designer at Fiverr (2018-08 – Present)
- Run client projects from first message to final handoff, including scoping and revisions, in Premiere Pro, After Effects and Photoshop.
Education
BSc in Electrical Engineering – University of Engineering and Technology (UET), Lahore (2021)
