Humera Aziz

Experienced in cash in transit operation.

Head of Operations – Cash in Transit (CIT) - Security Organizing System Pakistan (Pvt.) Ltd

(2018-04)

• Lead and manage day-to-day CIT operations across all regions.
• Oversee compliance with appearance and uniform policies.
• Review fleet maintenance reports.
• Detailed analysis on vault cash movements.
• Local and domestic shipments plan.
• Air operation arrangements and execution.
• Highlight crew staff deficiency.
• Implement standard operating procedures (SOPs) for all CIT functions.
• Monitor route planning and scheduling to maximize efficiency and security.
• Plan to add, switch or remove vehicles from operation.
• Digitalization of operation.
• Logistics availability assurance.
• Manage, train, and motivate operations teams including departmental staff, branch managers, CIT officers.
• Establish performance goals and conduct regular appraisals.
• New station opening.
• Staff interview and training.
• Emergency dealing.
• Supervision and coordination of support departments.
• Promote a culture of discipline, safety, and customer-first service.
• Ensure compliance with all security protocols, regulatory requirements, and company policies.
• Conduct periodic audits and risk assessments of CIT operations.
• Serve as the primary operations liaison for key clients.
• Address and resolve client complaints or operational issues.
• Logistic level check and distribution plan.
• Work closely with IT to ensure proper functioning of tracking, dispatch, and reconciliation systems. Like FOM, POS.

Head of Monitoring - Security Organizing System Pakistan (Pvt.) Ltd

Past position

• Looking 500 vehicles video surveillance System through tracking and CCTV – 24/7
• Highlight violations and improve system through daily assessment
• Resolve theft cases
• Incident and accident monitoring
• Active coordination with regional offices
• Handling all technical and departmental matters
• Team leading

Monitoring and Compliance officer (Cash-In-Transit) - Security Organizing System Pakistan (Pvt.) Ltd

• Taking reports and monitor all activities of departments
• Make sure compliance of all pending tasks related to operation
• Daily, weekly and monthly reports

Head of Domestic & Air Operation (Cash-In-Transit) - Security Organizing System Pakistan (Pvt.) Ltd

• Making plan of domestic cash shipments
• Route planning
• Making plan of air operation
• Vehicle clubbing
• Report generation
• Coordinate with CAA authorities
• Foreign Currency movement

Coordinator to Country Head (Cash-In-Transit) - Security Organizing System Pakistan (Pvt.) Ltd

• Coordination with all departments
• Report receiving and submission
• Meeting arrangements
• Approvals of HR and OPS

Trainee Engineer - LCC Pakistan (Lightbridge Communication Corporation)

(2015-09 - 2016-03)

CMPak Project 4G Rollout Test ZTE Vendor

• Generating special reports on radio network statistics and performance issues.

Intern - SCO (Special Communication Organization)

Gained technical exposure in telecom and operations.

Master of Science - Telecommunication - Bahauddin Zakariya University (2014)