Huzaifa

A dedicated science graduate with a background in both computer and science studies and bit of experience in web development, graphic design, content writing, and digital marketing. Highly motivated, adaptable, and eager to grow professionally while contributing value through technical and creative skills.

Call center - Freshco sweets

(2025-01)

• Compile the final closing report at the end of the day
• Handle reports for canceled and late orders
• Manage ChatBot interactions across WhatsApp, Instagram, and Messenger
• Address customer complaints effectively
• Oversee delivery riders and their orders for all locations
• Manage website inventory across all branches
• Lead the team under HOD

Surveillance/CCTV - Freshco sweets

(2025-01)

• Consistently monitored safety through the use of CCTV systems.
• Diligently reported incidents and irregularities in accordance with security protocols.
• Maintained confidentiality and ensured the proper management of surveillance data.

E-Commerce handler (TCS orders) - Freshco sweets

(2025-01)

Clients support AI ChatBot Specialist - Freshco sweets

(2025-01)

Meta Bussiness chats & Reviews representative - Freshco sweets

(2025-01)

Graphic Designing - Butter&Bliss

(2025-01 - 2026-12)

Cashier & Shift Incharge - Butter&Bliss

(2025-01 - 2026-12)

Graphic Designing - Freshco Sweets

(2025-01 - 2026-12)

Assistant cashier - Cravings Bakeshop

(2024-01 - 2025-12)

Freelancer - Fiverr / Upwork / Freelancer

(2021-01)

Early Education - Britain International School System (2009-01 - 2018-12)

Matriculation - HN School (2019-01 - 2021-12)

Intermediate - Muslim College of science & Commerce (2022-01 - 2023-12)

BS in Information Technology - Information Technology - Admire College (University Campus)