Technical Support
- Monitoring Of Live Complaint Portal (Alerts/Notifications)
- Ensuring High Availability & Integrity of Web Portals
- Activation Of Inbound & Outbound e-Tickets
- Self Investigation Of Technical Issues (Severity Level of Issues)
- Troubleshooting Of System Level Glitches
- Continuous Tracking of e-Tickets Till The Resolution
- Monitoring of System Performance, Bug Fixing & Reporting
- Flow Control & Investigation Cycle
- Closing of Events
System Administration
- Technical Requirement Gathering
- Production of Business Document/ Sign-offs
- Continuous Development Process of BETA Version Portals
- Implementation Process Of Change Requests
- Password Recovery
- Data Analysis
Project Management In Technical Aspects
- Initial Scrutiny Of Research Grant Applications
- Assignments Of Full Project Proposal
- Production Of Thematic Panels
- Scheduling Of Approval Committee Meetings
- Result Announcements
- Requisition of Implementation Plans
- Monitoring of Annual Progress
- Assignment for Budgeting
- Audit Vetting Process
