Ibrahim Jamal

Entry level Finance & Accounts professional with hands-on experience preparing U.S. individual and business tax returns as a Tax Associate at a US based accounting firm, working remotely from Pakistan. Builds on a solid foundation in financial accounting and according principles, with growing proficiency in reconciliation, financial statement analysis, and accounting software (QuickBooks, Odoo, H&R Block). Detail-oriented and reliable, with a strong work ethic and genuine interest in developing into a well-rounded finance professional.

Now seeking an onsite role within an Accounts and Finance department.

Tax Associate at Booxsmart US (2026-01 – Present)

• Prepare and file an average of 2 U.S. individual and business tax returns weekly across multiple form types, using H&R Block and firm-standard workflows.
• Review filings to identify eligible deductions and credits, calculating accurate refunds for each client filed.
• Manage pre-tax documentation for multiple clients simultaneously, organizing and verifying records to ensure accuracy and audit-readiness before filing.
• Perform financial statement analysis and maintain accounting records for multiple client accounts using Odoo, Excel, and QuickBooks.
• Coordinate client communication and document management through ClickUp, sustaining a fully remote, cross-border workflow across U.S. time zones.

Customer Service Officer at Shah Chemical (2024-01 – 2025-12)

• Managed daily customer communication across calls, WhatsApp, and website channels, maintaining accurate order and account records.
• Processed and confirmed customer orders, reducing errors through consistent verification against source documents.
• Tracked shipments and resolved delivery or billing issues promptly, coordinating with internal teams to keep fulfillment on schedule.

Customer Service Representative at Trax (2023-01 – 2024-12)

• Handled customer calls, order verification, and shipment follow-ups, ensuring records stayed accurate and up to date.
• Managed billing concerns and service requests, resolving discrepancies in coordination with the finance team.
• Prepared status reports for the operations team, supporting timely decision-making.

Data Entry officer at Inovi Telecom (2022-01 – 2023-12)

• Assisted with financial documentation and data entry, supporting accurate record-keeping across accounts.
• Coordinated stock movement and logistics processes alongside finance and warehouse teams.
• Organized supporting documents for daily operations, improving retrieval time for the team.

Bachelors in Accounts & Finance – Iqra University, Main Campus (2026-12)

Intermediate in Commerce – National College

Matriculation in Computer Science – The Educators School