Imran Masih

To obtain a position in the engineering field where I can apply my technical knowledge and problem-solving skills to design innovative solutions, contribute to organizational growth, and simultaneously enhance my professional expertise through continuous learning, research, and practical experience.

Internship - FESCO

(2024-10 - 2024-12)

• Gained hands-on experience in grid station operations and routine control room activities.
• Participated in energy distribution and monitoring processes, enhancing understanding of load management and power system reliability.
• Assisted in maintaining technical records, observing safety protocols, and collaborating with the engineering team on daily tasks.
• Strengthened knowledge of the transmission and distribution infrastructure within Pakistan's electrical grid.

Customer Support Executive - Sublime Tech Solution, Faisalabad - Faisalabad

(2025-01 - 2025-06)

• Provide support to United Kingdom clients, resolving technical and general queries effectively.
• Maintain detailed customer interaction records and ensure issue resolution on excel Sheets of every month.
• Use Microsoft tools to manage client data, escalate unresolved issues, and improve Customer experience.

B.S - Electrical Engineering - Government College University, Faisalabad (2021 - 2025)